Key Account Representative

7 months ago


Sharjah, United Arab Emirates IGS Full time

Key Responsibilities:

- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
- Acquire a thorough understanding of key customer needs and requirements.
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
- Ensure the correct products and services are delivered to customers in a timely manner.
- Serve as the link of communication between key customers and internal teams.
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
- Play an integral part in generating new sales that will turn into long-lasting relationships.
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.

Qualifications:

- Proven experience as key account executive.
- Experience in sales and providing solutions based on customer needs.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels.
- Excellent organizational skills.
- Ability in problem-solving and negotiation.

**Requirements**:

- BSc/BA in business administration, sales or relevant field.
- 2 years of experience in account management, sales, or a related field.
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization.

**Experience**:

- Key Account: 2 years (required)

License/Certification:

- UAE Driving License (required)


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