Foodservice Key Account Manager

2 weeks ago


Sharjah, United Arab Emirates Arla Foods Full time

At Arla, we do so much more than make some of the world’s favourite dairy products. We make healthy taste delicious, mornings worth getting up for and family dinners unforgettable. Puck®, Lurpak®, The Three Cows®, Starbucks® and Castello® - names like these make us a vital, natural part of modern life in over 100 countries around the world. There are 1,200 employees in the Middle East and Africa and 19,000 global employees at the heart of our business. Every single one of us plays an important role and together we build on our 10bn Euros turnover and establish our position as one of the largest dairy companies in the world.

Are you ready to take on a vital role in leading the growth of Food Service within targeted channels directly and through distributors? If so, then you could be our new Key Account Manager in Full service restaurants channel, responsible for account planning, execution and delivering on performance targets for the accounts assigned to you. In this challenging job you will work out of our Sharjah office and you will report to the Head of Foodservice - UAE.

**Drive Food Service business through excellence in Sales**

As a Key Account manager you will develop, manage and implement account specific activity plans to meet budgeted volumes and margin in alignment with overall business unit strategy. You will grow the business in Full service restaurants channel through new product introduction to existing and new customers, deliver annual sales target, continuously analyse customer development, define and maximize business development opportunities. More specifically your key responsibilities would be:

- Manages a group of customers to achieve designated sales target levels.
- Develops profitable business with new customers
- Possesses and applies detailed category and product knowledge as well as thorough knowledge of client’s business.
- Responsible for the direct sales process, aiming at meeting and/or exceeding sales targets.
- In charge of sales expansion, introducing new products/services to clients and organizing visits to current and potential clients.
- Submits short and long-range sales plans and prepares sales strategies using available marketing programs to reach designated targets.
- Responsible for retaining long-term customer relationships with established clients.
- Ensures that clients receive high-quality customer service.
- Informs the clients about new products and services as they are introduced.
- Passes on information to appropriate sales representatives when clients have additional service needs.
- In charge of market intelligence information requested by global team.
- Helps to develop marketing promotions withing dedicated channel.
- Manage customers payment discipline.

**Solid sales experience in the Food Service channel**

You have Bachelor’s degree in Hospitality Management, Food Technology, Sales or Marketing, an MBA is a plus. You have at least 5-7 years relevant experience in Sales within Food Service. You have strong business development skills, presentation skills, proven track record of achieving sales targets and background in handling big Food service contracts and deals. Experience within dairy is an advantage. Chef experience is an advantage but not a must. You must have excellent interpersonal, negotiation and influencing skills and the ability to work under pressure. You are results oriented and must have significant knowledge of FSR channel, field sales, product and distributor management.

**We have a purpose for Good**

At Arla, we strive to unlock the highest potential in each other while working together to create a sustainable future of dairy. We call it Stronger People Stronger Planet and it is deeply anchored in our organisation and founded on our commitment to respecting human rights, increasing access to healthy dairy nutrition, inspiring good food habits, and improving the environment for future generations. In order to succeed we need to hire people with a sustainable mindset. Could this be you?

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