Food and Beverage Operations Manager

3 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

Job Summary:

The Assistant Director of Food and Beverage is responsible for ensuring the efficient operation of food and beverage outlets, achieving revenue targets, and maintaining high standards of service.

Key Responsibilities:

  • To oversee the daily operations of food and beverage outlets, ensuring that all aspects of service meet the established standards.
  • To monitor and control costs, ensuring that all expenses are within budget.
  • To participate in the formulation of the Annual Operating Budget, determining outlet projected revenues and expenses, and equipment and FF&E requirements.
  • To monitor all costs and recommend measures to control them.
  • To ensure that the outlets and banqueting operation are managed efficiently according to the established concept statements.
  • To ensure that the operating standards are adhered to in order to achieve the level of service established in the Departmental Operations Manuals.
  • To revise and update all the outlets Departmental Operations Manual on an as needed basis.
  • To assign responsibilities to subordinates and to check their performance periodically.
  • To establish and strictly adhere to the par stocks for all operating equipment and supplies to ensure that the outlet is adequately equipped.
  • To assist when required with Stewarding Manager in monthly inventory checks on all operating equipment and supplies.
  • To carry out monthly, quarterly, bi-yearly, and yearly inventory of operating equipment.
  • To control the requisitioning, storage, and careful use of all operating equipment and supplies.
  • To assist in running the day-to-day operation of the outlets and banquets when necessary.
  • To assist to plan the outlets weekly roster and work schedules to ensure that outlets are adequately manned to handle the level of business and submit a copy to the Human Resources Department / Food and Beverage Director.
  • To liaise with the Kitchen and Beverage department on daily operation and quality.
  • To handle all guest complaints, requests, and enquiries on food, beverage, and service.
  • To establish a rapport with guests, maintaining good customer relationship and assisting to update guest history.

Requirements:

The ideal candidate will have a strong background in food and beverage operations, excellent leadership and communication skills, and the ability to work in a fast-paced environment.

Working Conditions:

This is a full-time position, and the candidate will be required to work in a hotel environment.

Accommodation:

No

Employment Type:

Full-time



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