Pool Beach Restaurant Manager
3 days ago
Job Summary
We are seeking a highly skilled and experienced Pool Beach Restaurant Manager to join our team at Hilton Hotels. As a key member of our Food and Beverage department, you will be responsible for managing restaurant operations to deliver an exceptional Guest and Member experience.
Key Responsibilities
- Manage restaurant operations to ensure seamless service delivery
- Maintain exceptional levels of customer service and satisfaction
- Recruit, manage, train, and develop the restaurant team to achieve high performance standards
- Manage guest queries in a timely and efficient manner
- Work within budgeted guidelines in relation to Food and Payroll
- Drive sales to maximize budgeted revenue
- Develop menus with other members of the Food and Beverage team
- Accountable for monthly stock takes
- Incentivise team members to maximize sales and revenue
- Set departmental targets and objectives, work schedules, budgets, and policies and procedures
- Evaluate guest satisfaction levels with a focus on continuous improvement
- Ensure communication meetings are conducted and post-meeting minutes generated
- Be environmentally aware
- Assist other departments wherever necessary and maintain good working relationships
- Comply with hotel security, fire regulations, and all health and safety legislation
Requirements
- Management and/or supervisory Food and Beverage experience
- Able to meet financial targets
- Ability to comply with all Food and Beverage brand standards
- Ability to work under pressure
- Excellent grooming standards
- Willingness to develop team members and self
- Flexibility to respond to a range of different work situations
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