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Reservations Supervisor

3 months ago

Abu Dhabi, Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

Reservations Supervisor | Mandarin Oriental Hotel Group Abu DhabiMandarin Oriental Hotel Group is the award-winning owner and operator of some of the world's most luxurious hotels, resorts and residences.

Having grown from its Asian roots into a global brand, the Group now operates 36 hotels and 7 residences in 23 countries and territories, with each property reflecting the Group's oriental heritage and unique sense of place.

Mandarin Oriental has a strong pipeline of hotels and residences under development, and is a member of the Jardine Matheson Group.

Reservations Supervisor | Mandarin Oriental Hotel Group Abu Dhabi | Apply NowFunctional CompetenciesMust be accurate, attentive to details, friendly with guests, colleagues and superiors, a good team member, patient, should be able to work under stress.

Previous experience in the reservations department is a must.
Must be able to lead a team, to maintain the team spirit.
Has to treat staff according to their professional performance, avoiding personal judgement.
Must have good listening skills and clear speech.
Has to be well groomed, maintain the working place tidyMust be an example for subordinates.
Ability to solve interpersonal conflicts in a smooth and effective way.
Ability to prioritize tasks correctly, to assign tasks to subordinates and to make efficient follow up.
Good time management skillsMust comply with company competencies and MOHG culture.

Other SkillsKnowledge of PMS, including configurationAdministration and secretarial skillsSupervisory experience and skillsTraining techniquesComputer literateMeticulousNeat and tidyTeam playerLeadership skillsAble to work under pressure.

Willing to take responsibilities.
Positive attitudeDon't miss out on this exciting opportunity – apply now at
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