Hostess Coordinator
7 days ago
We are seeking a highly skilled and experienced Hostess to join our team at Asterix Communications. As a Hostess, you will be responsible for ensuring a warm and welcoming experience for our guests from the moment they arrive to the moment they leave.
Key Responsibilities- Ensure that all tabletop settings are arranged according to our high standards, including flowers, candles, and lamps.
- Relate with guests in a friendly and professional manner, thanking them for their patronage and ensuring their needs are met.
- Communicate effectively with guests while they wait for their orders, providing updates and ensuring their satisfaction.
- Maintain the cleanliness and organization of the hostess area, ensuring a seamless experience for our guests.
- Be available to answer calls and greet guests, providing a warm and welcoming atmosphere.
- Assist servers with tallies at shift ends, ensuring accuracy and efficiency.
- Supervise the host book efficiently, overseeing guests' seating arrangements and ensuring a smooth dining experience.
- Handle guest inquiries and concerns in a professional and courteous manner, resolving issues promptly.
- Schedule reservations for guests both in person and over the phone, ensuring accurate and efficient service.
- Communicate with supervisors and management on any guest-related issues, providing updates and feedback.
- Attend training sessions and meetings as required, staying up-to-date on company policies and procedures.
- Maintain a neat and clean uniform, adhering to our high standards of personal grooming and hygiene.
- Excellent communication and interpersonal skills
- Bachelor's degree or higher
- Previous experience in a similar role, preferably in a resort or hospitality setting
- Additional language skills are a plus
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