Reservation Supervisor

6 days ago


Abu Dhabi, United Arab Emirates Hawthorn Abu Dhabi Full time

Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working.
- Coordinate with front desk and ensure response to all special guest requests and make all reservations appropriately for all guests.
- Collaborate with reservation sales associate to resolve all guest issues and recommend appropriate measures where required and process all electronic reservations and ensure accuracy in same.
- Administer productivity of staff and ensure achievement of all departmental goals and oversee all reservation activities for facility.
- Maintain record of all bookings and maintain accuracy in same and ensure compliance to all guest demands and manage all enquiries and provide response within required timeframe.
- Monitor hotel inventory and provide training to staff for all reservation activities and ensure courteous manner from guests and employees.
- Develop and maintain professional relationships with all departments of hotel and manage all communication with staff and prepare statistical reports.
- Manage everyday CRO reservations and ensure timely process for same and execute an efficient incentive program on quarterly basis and participate in all hotel planning meetings.
- Supervise schedule of all call volume and collaborate with convention services on everyday basis

**Job Types**: Full-time, Permanent

**Salary**: From AED2,500.00 per month

Ability to commute/relocate:

- Abu Dhabi: Reliably commute or willing to relocate with an employer-provided relocation package (required)

**Experience**:

- Opera: 2 years (required)
- Interface: 2 years (required)
- Hotel: 2 years (required)


  • Reservation Supervisor

    2 months ago


    Abu Dhabi, United Arab Emirates MINOR Hotels Full time

    As Reservations Supervisor you will directly support the Reservations Manager in driving the performance of the reservations team on property. You will ensure that all SOP's are being adhered to. You will further be responsible for maintaining and improving reservations operations to ensure a high degree of accuracy in guest reservations, maximising revenue...

  • Reservation Supervisor

    2 months ago


    Abu Dhabi, United Arab Emirates Anantara Full time

    Company Description A luxury hospitality brand for modern travellers. Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...


  • Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: Reservations Supervisor (Full time #538159) **Property / Office**: Emirates Palace, Abu Dhabi **Location**: Abu Dhabi, United Arab Emirates **Main Responsibilities**: - Manage rooms inventory to achieve optimum results in occupancy, average rate and revenue, reviewing daily reservations accuracy, rates compliance from segment and source,...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24042304 **Job Category** Reservations **Location** Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24082855 **Job Category** Reservations **Location** Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23194080 **Job Category** Reservations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations,...


  • Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24098728 **Job Category** Reservations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations,...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category ReservationsLocation Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...


  • Abu Dhabi, Abu Dhabi, United Arab Emirates Marriott International Full time

    Job Number Job Category ReservationsLocation Le Royal Méridien Abu Dhabi, 113 Khalifa Street, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP Schedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-ManagementPOSITION SUMMARYOversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Reservation Supervisor

    2 months ago


    Abu Dhabi, United Arab Emirates Hawthorn Abu Dhabi Full time

    Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working. - Coordinate with front desk and ensure response to all special guest requests and make all reservations appropriately for all guests. - Collaborate with reservation sales associate to...


  • Abu Dhabi, United Arab Emirates Hawthorn Abu Dhabi Full time

    Provide assistance to everyday sales reservation executive and develop and evaluate sales calls and provide efficient training program to staff to ensure smooth working. - Coordinate with front desk and ensure response to all special guest requests and make all reservations appropriately for all guests. - Collaborate with reservation sales associate to...

  • Reservations Agent

    3 weeks ago


    Abu Dhabi, United Arab Emirates Al Maha Residence Full time

    • Process and confirm guest room reservations made by clients on the phone, letter or fax• Input all reservations into the computer, recording all pertinent information and attend to inquiries, complaints and requests regarding reservations• Remain up to date with all the promotions in and around the hotel and follow established procedures to process...


  • Abu Dhabi, United Arab Emirates Mandarin Oriental Hotel Group Full time

    **Position**: F&B Reservations Supervisor (Full time #535028) **Property / Office**: Emirates Palace, Abu Dhabi **Location**: Abu Dhabi, United Arab Emirates **Responsibilities**: - Responsible for all administrative work related to Group Reservations and Private events in the F&B department liaising with Outlet /General Managers. - To be a hotel...


  • Abu Dhabi, United Arab Emirates Rayhaan Hotels & Resorts Full time

    Check the no show record as well as pending reservationCheck the VIP arrival, special requests and check traces to actionCheck the system on reservations for next two weeks and inform the sales team to fulfill sales leads accordinglyShow complete product knowledge, understand rate structure and apply rate managementCheck on pending visa or expiring...

  • Reservation Agent

    21 hours ago


    Abu Dhabi, United Arab Emirates Mawaridh Hotels & Hospitality Full time

    _**Positions are based in Liwa, Abu Dhabi**_ - Review daily reservation accuracy, rate compliance from segment and source, system close-out when necessary and rate availability. - Ensure guests' satisfaction and adherence to Resort Service Standards - Follow internal credit policy. - Follow up on lost business and bring information about them to the...


  • Abu Dhabi, United Arab Emirates Rayhaan Hotels & Resorts Full time

    Check the no show record as wellas pending reservationCheck the VIP arrival,special requests and check traces toactionCheck the system on reservations fornext two weeks and inform the sales team to fulfill sales leadsaccordinglyShow complete product knowledge,understand rate structure and apply ratemanagementCheck on pending visa or expiringvisa’s which...

  • Reservation Agent

    6 days ago


    Abu Dhabi, United Arab Emirates Bookidia Travels LLC Full time

    A Travel agency located in Abu Dhabi, UAE need a below criteria for a reservation officers: A reservation agent typically has a wide range of responsibilities, which can include: *Making reservations and answering questions on topics such as hotel policies or flight schedules. *Resolving customer service issues and booking new reservations when...

  • Reservations Agent

    1 month ago


    Abu Dhabi, United Arab Emirates Qureos Full time

    **Job Number** 22215448 **Job Category** Reservations **Location** The Ritz-Carlton Dubai, Al Mamsha Street, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone,...

  • Reservations Agent

    2 weeks ago


    Abu Dhabi, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 23085882 **Job Category** Reservations **Location** The Ritz-Carlton Abu Dhabi Grand Canal, PO Box 91888, Al Maqta Area, Abu Dhabi, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and...

  • Reservations Agent

    2 weeks ago


    Abu Dhabi, United Arab Emirates SLASH TRAVEL AND TOURISM Full time

    **Job Purpose** efficiently promotes and executes the day-to-day Speed express sales and customer services to achieve set targets and objectives. Properly handles/directs customer inquiries and complaints in the right channel to enhance the customers experience and ensure their satisfaction. **Key Result Responsibilities** Works on promoting Speed...