Reception Services Coordinator

3 weeks ago


Dubai, Dubai, United Arab Emirates Kerzner International Full time

We are seeking a highly motivated and customer-focused individual to join our Royal Club Services team at Kerzner International. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.

About the Role

Key Responsibilities:

  • Provide efficient reception services to all guests, offering information and assistance with their special requirements, needs, and requests.
  • Ensure all check-ins and check-outs from the Royal Club run smoothly and that all cashiering transactions are processed promptly and correctly.
  • Offer personalized service by assisting guests with their requests throughout their stay.
  • Work closely with the F&B service team to maintain high standards of sanitation and safety.
  • Have full knowledge of the Imperial Services offerings and benefits.

About You

We are looking for an individual with:

  • 1-year experience in a similar role, preferably in an international hotel setting.
  • Excellent communication skills and the ability to work effectively in a team.
  • Confidence in dealing with a diverse range of clientele.

As a member of our team, you will have the opportunity to work in a dynamic and innovative environment, where we strive to exceed our guests' expectations at every turn. If you are passionate about delivering exceptional customer service and have a strong commitment to excellence, we encourage you to apply for this exciting opportunity.



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