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Spa and Wellness Reception Coordinator

3 months ago

Dubai, Dubai, United Arab Emirates Shangri-La Group Full time
Role Overview

As a Spa and Wellness Reception Coordinator, you will be responsible for overseeing the daily functions of the spa and health club, ensuring a seamless experience for our members and guests.

Key Responsibilities
  • Manage the daily operations within the Spa and Health Club, ensuring everything runs smoothly.
  • Welcome members and guests, addressing incoming calls and inquiries with professionalism and courtesy.
  • Oversee inventory management, ensuring that all supplies are monitored and reordered as necessary.
  • Coordinate consultation records with spa therapists to guarantee timely service delivery.
  • Develop a thorough understanding of spa packages, facilities, and equipment, while noting guest preferences.
  • Organize and engage in sports and recreational events and activities to enhance guest experience.
Candidate Profile

We Are Seeking Individuals Who:

  • Possess a genuine passion for wellness and holistic health.
  • Ideally have prior experience in a spa or hospitality environment.
  • Can communicate fluently in English and the local language.
  • Enjoy engaging with guests and providing exceptional customer service.
  • Exhibit a proactive and positive attitude.
  • Thrive in social interactions and teamwork.
  • Demonstrate strong interpersonal skills.
  • Are capable of working independently while also being a team player.