Spa and Wellness Reception Coordinator

4 weeks ago


Dubai, Dubai, United Arab Emirates Shangri-La Group Full time
About the Role

As a Spa and Wellness Reception Coordinator at Shangri-La Group, you will play a pivotal role in ensuring the smooth operation of our Spa and Health Club facilities. Your responsibilities will include:

  • Overseeing Daily Operations: Manage the routine activities within the Spa and Health Club, ensuring a seamless experience for all guests.
  • Guest Interaction: Welcome members and visitors, responding to incoming inquiries with professionalism and courtesy.
  • Inventory Management: Keep track of supplies and manage stock levels, placing orders as necessary to maintain optimal inventory.
  • Appointment Coordination: Collaborate with spa therapists to manage guest consultation schedules, ensuring timely service delivery.
  • Service Familiarization: Acquire in-depth knowledge of spa offerings, facilities, and equipment, while noting guest preferences for personalized service.
  • Event Participation: Organize and engage in recreational activities and events that promote wellness and community engagement.
Ideal Candidate Profile

We are seeking an individual who:

  • Possesses a genuine passion for wellness and holistic health.
  • Has prior experience in a spa or hospitality environment.
  • Communicates fluently in English and the local language.
  • Enjoys engaging with guests and providing exceptional customer service.
  • Exhibits a proactive and positive attitude.
  • Thrives in team settings while also being capable of independent work.
  • Demonstrates strong interpersonal skills, fostering a welcoming atmosphere.

If you are enthusiastic about wellness and possess the skills to enhance our guests' experiences, we invite you to consider this opportunity.



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