Spa and Wellness Reception Coordinator
4 weeks ago
As a Spa and Wellness Reception Coordinator at Shangri-La Group, you will play a pivotal role in ensuring the smooth operation of our Spa and Health Club facilities. Your responsibilities will include:
- Overseeing Daily Operations: Manage the routine activities within the Spa and Health Club, ensuring a seamless experience for all guests.
- Guest Interaction: Welcome members and visitors, responding to incoming inquiries with professionalism and courtesy.
- Inventory Management: Keep track of supplies and manage stock levels, placing orders as necessary to maintain optimal inventory.
- Appointment Coordination: Collaborate with spa therapists to manage guest consultation schedules, ensuring timely service delivery.
- Service Familiarization: Acquire in-depth knowledge of spa offerings, facilities, and equipment, while noting guest preferences for personalized service.
- Event Participation: Organize and engage in recreational activities and events that promote wellness and community engagement.
We are seeking an individual who:
- Possesses a genuine passion for wellness and holistic health.
- Has prior experience in a spa or hospitality environment.
- Communicates fluently in English and the local language.
- Enjoys engaging with guests and providing exceptional customer service.
- Exhibits a proactive and positive attitude.
- Thrives in team settings while also being capable of independent work.
- Demonstrates strong interpersonal skills, fostering a welcoming atmosphere.
If you are enthusiastic about wellness and possess the skills to enhance our guests' experiences, we invite you to consider this opportunity.
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