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Reception Services Coordinator
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Receptionist to join our team at Paris Gallery. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing incoming and outgoing calls, and maintaining a professional and welcoming environment for our visitors and staff.
Key Responsibilities:
• Greet and welcome visitors, contractors, customers, and general public figures in a professional and courteous manner
• Manage the reception area, ensuring it is tidy and well-maintained at all times
• Answer and direct phone calls, taking messages and connecting callers to the appropriate department or staff member
• Administer routine meeting arrangements, security badge issue and collection, and direct deliveries to the corporate mail room
• Maintain accurate records of visitors, contractors, customers, and general public figures
• Facilitate smooth internal and external corporate communication
• Take and pass on messages as requested
• Connect outgoing international calls and maintain records of such calls
• Report any Bio Matrix Finger Print Access Control System failures to the Security Manager
• Maintain constant security awareness actions in and around the Reception/Lift Lobby areas
• Manage the planning and booking of H.O. meeting/conference rooms
• Respond professionally and discreetly to public inquiries
Requirements:
- High School Pass + Diploma in Secretarial Practice
- 2 years experience as a Receptionist
- Fluency in both spoken and written English; Knowledge of Arabic preferred
- Computer literate – Knowledge of MS Office packages
- Knowledge of some admin functions, such as courier mail, ticketing, hotel reservation, etc.
- Organizing and coordinating skills
- Ability to make administrative and procedural decisions
- Records maintenance skills
- Word processing and/or data entry skills
- Good communication and Receptionist skills
- Database and records management skills
- Ability to communicate effectively, both orally and in writing
- Analytical and Problem solving skills
- Decision making skills
- Good interpersonal skills and the ability to work effectively with others
About Us:
Paris Gallery is the leading luxury retailer in the Middle East, with a network of over 40 stores located in prime retail addresses across the UAE, Saudi Arabia, Qatar, and Bahrain. We offer a premium assortment of over 450 international brands across several product categories, including fragrances, cosmetics, watches, jewelry, fashion apparel, eyewear, and accessories. Our commitment to excellence and customer satisfaction has earned us a reputation as the foremost luxury retail and gifting destination among consumers.