Administrative Assistant

2 weeks ago


Dubai, Dubai, United Arab Emirates Nathan HR Human Resources Full time

We are seeking an experienced Administrative Assistant to join our team at Nathan HR Human Resources. As a key member of our front desk, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our office.

Job Summary:

The Administrative Assistant will serve as the first point of contact for parents, students, faculty and visitors. This role requires strong communication and interpersonal skills, with the ability to multitask and meet deadlines in a fast-paced environment.

Duties and Responsibilities:

  • Greet and welcome students, parents, faculty and visitors with a warm and friendly attitude.
  • Direct visitors to the appropriate departments or individuals and communicate with staff, letting them know when their visitors have arrived.
  • Maintain an organized and clean front-desk area.
  • Responsively answer, screen and transfer incoming phone calls politely and professionally while adhering to telephone etiquette standards.
  • Foster clear and timely communication between the school, students, parents, staff, and stakeholders.
  • Ensure a thorough understanding of all essential details related to offering comprehensive and precise information on diverse topics such as the school's location, curriculum, admission process.
  • Respond to parental general inquiries and address concerns in a timely and professional manner using the approved communication channels.
  • Provide exceptional customer service to students, parents, faculty and visitors to create a positive and enjoyable experience, upholding the respected reputation with a strong emphasis on professionalism.

Requirements:

  • Fully conversant in Arabic and English
  • Experience in front desk, customer service or related field.
  • Strong administrative skills, with ability to multitask and meet deadlines in a fast-paced environment.
  • Creative thinking and problem-solving abilities.
  • Excellent interpersonal and communication skills.
  • Competent in using technology and digital platforms.
  • Proven ability in maintaining sensitive and confidential data.
  • Ability to work both independently and collaboratively

Salary: AED 6,000 - 7,000 per month (approximate USD equivalent) depending on experience and qualifications.



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