Onboarding Manager

19 hours ago


Dubai, United Arab Emirates SAMS Real Estate Brokerage Full time

The Onboarding Manager is responsible for managing the end-to-end onboarding process for property owners and their properties into the holiday home rental portfolio. This includes coordinating with property owners, ensuring compliance with local regulations, optimizing listings, and maintaining high standards of service.

Key Responsibilities:
1. Property Onboarding:

- Oversee the onboarding process for new properties, including property inspections, photography, and listing creation.
- Ensure properties meet the company’s standards for quality, safety, and design.

2. Owner Communication:

- Act as the main point of contact for property owners during the onboarding process.
- Provide guidance on local regulations, rental agreements, and pricing strategies.

3. Compliance Management:

- Ensure properties comply with local holiday home licensing regulations and requirements.
- Liaise with regulatory authorities for obtaining permits and licenses.

4. Listing Optimization:

- Work with marketing teams to create compelling and optimized property listings for booking platforms.
- Ensure accurate property descriptions, high-quality photos, and competitive pricing.

5. Team Collaboration:

- Coordinate with operations, housekeeping, and maintenance teams to ensure properties are guest-ready.
- Collaborate with guest relations teams to ensure a seamless guest experience.

6. Process Improvement:

- Identify bottlenecks in the onboarding process and recommend improvements.
- Implement technology solutions to streamline workflows and improve efficiency.

7. Performance Reporting:

- Track and report the progress of onboarded properties.
- Provide feedback to owners on property performance and suggestions for improvement.

**Requirements**:

- Proven experience of at least 2 years in a similar role within the holiday homes or hospitality industry.
- Permits and Compliance: Securing and maintaining permits with the Dubai Tourism and Commerce Marketing (DTCM) and other regulatory authorities. Ensuring compliance with all legal requirements for holiday home rentals in Dubai.
- Knowledge of local holiday home regulations and licensing requirements.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage multiple properties simultaneously.
- Proficiency in property management systems (PMS) and Microsoft Office Suite.
- Attention to detail and strong organizational skills.

Preferred Qualifications:

- Bachelor’s degree in Hospitality Management, Real Estate, Business, or a related field.
- Familiarity with customer relationship management (CRM) tools.
- Fluency in multiple languages is a plus.

Work Hours: Full-time, with occasional weekend availability based on operational needs.

Salary Range: Based on industry standards and experience.

This role requires someone proactive, detail-oriented, and skilled in building relationships with property owners to grow and enhance the holiday home portfolio.

**Job Types**: Full-time, Permanent, Contract
Contract length: 24 months

Pay: AED5,000.00 - AED10,000.00 per month

Application Question(s):

- Do you have previous experiences in holiday homes?

**Experience**:

- Holiday Homes: 2 years (required)

Application Deadline: 31/01/2025
Expected Start Date: 15/01/2025



  • Dubai, United Arab Emirates BEOND Full time

    **Purpose and Scope** The Manager Onboard Product at Beond plays a critical role in ensuring the seamless delivery and continuous improvement of our onboard products and services. As a luxury leisure airline, we strive to provide exceptional experiences for our passengers from the moment they step on board. In this role, you will be responsible for managing...


  • Dubai, United Arab Emirates SNC-Lavalin Full time

    Role and Responsibilities: - Position onboarding team to continually sense external and internal trends, proactively adapt, respond to technology and enable productivity. - Using data to track the performance of mobilization solutions on the project and continuously improve and adapt services/offerings to meet the changing requirements of the project...


  • Dubai, United Arab Emirates Nathan & Nathan Human Resources Full time

    We're hiring for one of the UAE's largest gifting firms. Looking for an Assistant Manager/ Brand Onboarding Manager. Location - Dubai Working Days - Monday-Saturday (Alternative Saturdays Off) Experience-5-8 Years **Responsibilities**: - Develop and implement a comprehensive onboarding process for new brands, ensuring a seamless integration into the...


  • Dubai, United Arab Emirates Nathan HR Human Resources Full time

    Our client is one of the UAE's largest gifting firms. We are seeking a qualified **Brand** Onboarding Manager **with a background in **FMCG, Fashion, Homecare, E-Commerce, or Gifting industry.** **Responsibilities**: - Develop and implement a comprehensive onboarding process for new brands, ensuring a seamless integration into the organization. -...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: As the Manager of Onboard Services Development, you will oversee the development and execution of the Emirates Onboard Service Delivery Experience, ensuring alignment with the Emirates hospitality vision from conception to implementation. Your responsibilities include adhering to brand guidelines at all touchpoints and delivering remarkable and...

  • HR Coord

    7 months ago


    Dubai, United Arab Emirates Emirates Flight Catering Full time

    Business unit Purpose The onboarding department exists to deliver a seamless, engaging, and consistent onboarding experience for all new hires, ensuring their successful integration into the organization and setting them up for long-term success. Job Purpose Coordinate onboarding activities, supervise the HR Generalists, and support the HR Manager in...

  • Onboarding Assistant

    7 months ago


    Dubai, United Arab Emirates Isengageddhr.com Full time

    **Responsibilities**: - Gather and organize the property’s related documents for the onboarding - Draft new lease agreement contracts - Manage the DTCM permit issuance - Collaborate with Accounting to draft invoices. - Coordinate with the rest of the team to activate utilities and pay the providers. - Gather information about the work and move-in...


  • Dubai, United Arab Emirates The Emirates Group Full time

    **Job Purpose: About the Role**: The role requires to continuously evaluate and optimize onboard Food & Beverage, onboard products, galley loading and crew performance by collaborating to ensure design inputs are feasible in terms of service, safety, quality and commercial viability. **What you will do**: - Manage the Onboard Service Experience that covers...


  • Dubai, United Arab Emirates TASCoutsourcing Full time

    Assess the needs of new hires and develop onboarding plans that meet the requirements. - Orient new employees to the company’s policies and procedures. - Ensure that new hires have all the necessary tools, equipment, and resources needed to do their job. - Develop and facilitate onboarding activities, such as team building, job training, and orientation. -...

  • Program Manager

    7 months ago


    Dubai, United Arab Emirates Talabat Full time

    Role Summary As the Program Manager - Vendor Onboarding NFV (non food vertical) you will own all operational projects for Local Shops, ensuring the right opportunities are prioritised within global, regional and local teams. Working cross functionally to scope, plan and deliver projects that improve operational KPIs. What's on your plate?- Own new vendor...


  • Dubai, United Arab Emirates Ericsson Full time

    **About this opportunity!** **What you will do** The main responsibilities of Onboarding Coordinator would be: - Identify the operations SPOCs and work closely with them on all onboarding related activities - Participate in the design discussion and highlight gaps/issues - Ensure smooth transition of new Solutions/ expansions/ Applications to production...


  • Dubai, Dubai, United Arab Emirates Deutsche Bank Full time

    Role OverviewWe are seeking a highly skilled Financial Onboarding Specialist to join our team at Deutsche Bank. In this role, you will be responsible for the onboarding of new clients and periodic reviews of existing clients in a high-quality and timely manner.Key ResponsibilitiesClient Onboarding: End-to-end client onboarding including documentation review,...

  • Onboarding Manager

    7 months ago


    Dubai, United Arab Emirates Emplifi Full time

    Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital ***About the Customer Success Team**: The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and...


  • Dubai, United Arab Emirates Recorded Future Full time

    With 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! As a** Technical Project Manager, Client Onboarding, **you'll join our Customer Onboarding Team, to deliver quick time-to-value solutions via prescriptive onboarding to...


  • Dubai, United Arab Emirates Emplifi Full time

    The importance of exceptional customer experience (CX) has never been higher. Emplifi’s mission is simple: to empower brands with the insights they need to empathize with their customers, and amplify the right experiences across the customer journey. We do this by bringing together marketing, commerce, and customer service teams in one unified platform,...


  • Dubai, United Arab Emirates SupplyMatch Full time

    We are seeking an experienced Retailer Onboarding and Sales Field Specialist to drive retailers, mínimarts, grocery stores, supermarket’s relationships and customer onboarding and sales operations for SupplyMatch. With 3+ years in the UAE FMCG market and a well established industry network. This role is pivotal in expanding our retailer base, enhancing...


  • Dubai, United Arab Emirates SeedHunter Full time

    Position Overview: We are seeking a dedicated and results-oriented Account Manager to serve as the primary point of contact for our clients. The Account Manager will be responsible for maintaining and expanding relationships with assigned key accounts, ensuring client satisfaction, and driving business growth. **Key Responsibilities**: - **Develop and...


  • Dubai, United Arab Emirates SeedHunter Full time

    **This in NOT Finance position**! Position Overview: We are seeking a dedicated and results-oriented Account Manager to serve as the primary point of contact for our clients. The Account Manager will be responsible for maintaining and expanding relationships with assigned key accounts, ensuring client satisfaction, and driving business growth. **Key...

  • Middle Office

    7 months ago


    Dubai, United Arab Emirates GTN Asia Financial Services (Pte) Limited Full time

    **Key Accountabilities** - Client Communication and data management: - Effectively communicate with clients to obtain necessary information and documentation for onboarding processes. - Checking and maintaining records of KYC documentation - Address client inquiries, concerns, and requests in a timely and professional manner. - Ensure a positive client...


  • Dubai, United Arab Emirates Mint Stay Homes Rental LLC Full time

    **Responsibilities**: - Coordinate the onboarding process for new properties, including obtaining necessary permits and approvals. - Conduct property visits for inspection and final staging before photoshoots. - Work with the maintenance and housekeeping teams to ensure properties are prepared according to standards. - Coordinate photoshoots for new...