Onboarding and Account Manager

6 months ago


Dubai, United Arab Emirates SeedHunter Full time

Position Overview:
We are seeking a dedicated and results-oriented Account Manager to serve as the primary point of contact for our clients. The Account Manager will be responsible for maintaining and expanding relationships with assigned key accounts, ensuring client satisfaction, and driving business growth.

**Key Responsibilities**:

- **Develop and implement strategies to generate leads and increase customer acquisition.**
- Serve as the main point of contact for assigned client accounts, understanding their needs and objectives.
- Develop onboarding guidelines for new clients and assist them with setup and registration at the platform.
- Build and maintain strong, long-lasting client relationships, ensuring client retention and satisfaction.
- Develop a deep understanding of clients' businesses, industries, and challenges to provide tailored solutions.
- Collaborate with internal teams (sales, marketing, product, etc.) to ensure timely and successful delivery of solutions according to client needs.
- Identify opportunities for upselling or cross-selling additional products/services to existing clients.
- Prepare and present reports on account status, performance, and growth opportunities to management.
- Negotiate contracts and agreements, ensuring terms are aligned with company policies and client expectations.
- Resolve any issues or concerns that arise, serving as an advocate for clients within the company.
- Qualifications:

- Bachelor's degree in Business Administration, Marketing, or related field (preferred).
- Proven experience (minimum 3 years) in account management, client relationship management, or a similar role within crypto environment.
- Strong understanding of sales principles and customer service practices.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to multitask, prioritize, and manage time effectively.
- Analytical mindset with the ability to analyze data and derive actionable insights.
- Proficiency in CRM software and other relevant tools.
- High level of proficiency of spoken and written English

**Education**:

- Bachelor's (required)

**Language**:

- English (required)



  • Dubai, United Arab Emirates SeedHunter Full time

    **This in NOT Finance position**! Position Overview: We are seeking a dedicated and results-oriented Account Manager to serve as the primary point of contact for our clients. The Account Manager will be responsible for maintaining and expanding relationships with assigned key accounts, ensuring client satisfaction, and driving business growth. **Key...

  • Onboarding Assistant

    6 months ago


    Dubai, United Arab Emirates Isengageddhr.com Full time

    **Responsibilities**: - Gather and organize the property’s related documents for the onboarding - Draft new lease agreement contracts - Manage the DTCM permit issuance - Collaborate with Accounting to draft invoices. - Coordinate with the rest of the team to activate utilities and pay the providers. - Gather information about the work and move-in...


  • Dubai, Dubai, United Arab Emirates Deutsche Bank Full time

    Role OverviewWe are seeking a highly skilled Financial Onboarding Specialist to join our team at Deutsche Bank. In this role, you will be responsible for the onboarding of new clients and periodic reviews of existing clients in a high-quality and timely manner.Key ResponsibilitiesClient Onboarding: End-to-end client onboarding including documentation review,...


  • Dubai, United Arab Emirates BEOND Full time

    **Purpose and Scope** The Manager Onboard Product at Beond plays a critical role in ensuring the seamless delivery and continuous improvement of our onboard products and services. As a luxury leisure airline, we strive to provide exceptional experiences for our passengers from the moment they step on board. In this role, you will be responsible for managing...


  • Dubai, United Arab Emirates Nathan & Nathan Human Resources Full time

    We're hiring for one of the UAE's largest gifting firms. Looking for an Assistant Manager/ Brand Onboarding Manager. Location - Dubai Working Days - Monday-Saturday (Alternative Saturdays Off) Experience-5-8 Years **Responsibilities**: - Develop and implement a comprehensive onboarding process for new brands, ensuring a seamless integration into the...


  • Dubai, United Arab Emirates Nathan HR Human Resources Full time

    Our client is one of the UAE's largest gifting firms. We are seeking a qualified **Brand** Onboarding Manager **with a background in **FMCG, Fashion, Homecare, E-Commerce, or Gifting industry.** **Responsibilities**: - Develop and implement a comprehensive onboarding process for new brands, ensuring a seamless integration into the organization. -...

  • Onboarding Manager

    6 months ago


    Dubai, United Arab Emirates Emplifi Full time

    Emplifi is a leading unified customer engagement platform that empowers businesses to reach and grow communities through digital ***About the Customer Success Team**: The Customer Success team is responsible for onboarding new clients and helping them use our products, so they get maximum value - leading to retention of existing client relationships and...


  • Dubai, United Arab Emirates Recorded Future Full time

    With 1,000 intelligence professionals, over $300M in sales, and serving over 1,800 clients worldwide, Recorded Future is the world's most advanced, and largest, intelligence company! As a** Technical Project Manager, Client Onboarding, **you'll join our Customer Onboarding Team, to deliver quick time-to-value solutions via prescriptive onboarding to...

  • Middle Office

    6 months ago


    Dubai, United Arab Emirates GTN Asia Financial Services (Pte) Limited Full time

    **Key Accountabilities** - Client Communication and data management: - Effectively communicate with clients to obtain necessary information and documentation for onboarding processes. - Checking and maintaining records of KYC documentation - Address client inquiries, concerns, and requests in a timely and professional manner. - Ensure a positive client...


  • Dubai, United Arab Emirates The Emirates Group Full time

    Job Purpose: As the Manager of Onboard Services Development, you will oversee the development and execution of the Emirates Onboard Service Delivery Experience, ensuring alignment with the Emirates hospitality vision from conception to implementation. Your responsibilities include adhering to brand guidelines at all touchpoints and delivering remarkable and...


  • Dubai, United Arab Emirates YJOZ Full time

    We are seeking a skilled and motivated Freelance Seller Onboarding Specialist to join our team and help onboard new sellers to our platform. As part of our growing e-commerce business, you will be responsible for guiding sellers through the registration, setup, and onboarding process, ensuring a smooth transition to start selling successfully. **Key...

  • HR Coord

    6 months ago


    Dubai, United Arab Emirates Emirates Flight Catering Full time

    Business unit Purpose The onboarding department exists to deliver a seamless, engaging, and consistent onboarding experience for all new hires, ensuring their successful integration into the organization and setting them up for long-term success. Job Purpose Coordinate onboarding activities, supervise the HR Generalists, and support the HR Manager in...


  • Dubai, United Arab Emirates The Emirates Group Full time

    **Job Purpose: About the Role**: The role requires to continuously evaluate and optimize onboard Food & Beverage, onboard products, galley loading and crew performance by collaborating to ensure design inputs are feasible in terms of service, safety, quality and commercial viability. **What you will do**: - Manage the Onboard Service Experience that covers...

  • Account Manager

    6 months ago


    Dubai, United Arab Emirates Qlub Full time

    **Qlub **is a global fintech startup that is revolutionizing dine-in payments within the F&B industry. We are growing exponentially - in just 1.5 years, we have raised over $42 million and are present in the UAE and 5 other countries! We are looking for motivated and exceptional talent to join the Qlub (UAE)! **Description / Key Responsibilities** -...


  • Dubai, United Arab Emirates Hybrid Global Technology Solutions Full time

    Looking to connect with professionals who possess a KYC background for the post **Onboarding & KYC Checker.** Location - Dubai Contract type - 3 months (extendable based on business requirements) Commercial KYC & Onboarding - To conduct end to end KYC Customer Due Diligence (CDD) - Verify account opening forms have been completed adequately and have been...


  • Dubai, United Arab Emirates TASCoutsourcing Full time

    Assess the needs of new hires and develop onboarding plans that meet the requirements. - Orient new employees to the company’s policies and procedures. - Ensure that new hires have all the necessary tools, equipment, and resources needed to do their job. - Develop and facilitate onboarding activities, such as team building, job training, and orientation. -...

  • Program Manager

    6 months ago


    Dubai, United Arab Emirates Talabat Full time

    Role Summary As the Program Manager - Vendor Onboarding NFV (non food vertical) you will own all operational projects for Local Shops, ensuring the right opportunities are prioritised within global, regional and local teams. Working cross functionally to scope, plan and deliver projects that improve operational KPIs. What's on your plate?- Own new vendor...


  • Dubai, United Arab Emirates ThinkMarkets Full time

    ThinkMarkets is a global financial technology company specializing in providing multi-asset trading solutions to thousands of clients worldwide through our flagship ThinkTrader platform. Our mission is to bridge the gap between traders, investors, and platforms by offering seamless access to global markets. We leverage the latest technologies to empower our...


  • Dubai, United Arab Emirates Turner & Townsend Full time

    **Company Description** At Turner & Townsend we’re passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. Every day we help our major global clients deliver ambitious and highly technical projects in over 130 countries...


  • Dubai, United Arab Emirates Sejourne Holidays Homes Full time

    What we offer: - **Salary: 4,000 AED to 5,000 AED**: - Insurance medical - 30 days holidays **Qualifications**: - Applicants must have a valid driver's license and a car. - Excellent knowledge of MS Office and PDF editor - Must be a team player and is confident to talk with clients - Perform other job-related duties requested by the management - 1 year...