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Sales Development Manager

1 month ago

Al Fujairah City, Fujairah, United Arab Emirates AccorHotel Full time

Sales Development Role

AccorHotel is seeking a talented Sales Development Manager to join our team. This role is responsible for providing sales support to the Director of Sales, responding to guest requests, and maintaining standards of service and client relationships.

Key Responsibilities

  • To provide sales support to the Director of Sales, ensuring seamless communication and effective collaboration.
  • To respond to all guest requests, maintain high standards of service, and build strong client relationships.
  • To achieve sales targets set by the hotel, driving revenue growth and increasing market share.
  • To be aware of and abide by all hotel policies, procedures, and relevant legislations.
  • To report any hazards, risks, or accidents as required, ensuring a safe working environment.
  • To abide by and be aware of all relevant Occupational Health and Safety legislation.
  • To follow all directions from Senior Management, ensuring effective teamwork and collaboration.

Operational Requirements

This role requires the ability to work effectively in the Sales Department, maximizing sales performance and ensuring compliance with Accor minimum standards. Key responsibilities include:

  • To be actively involved in the Sales Department, driving sales growth and increasing revenue.
  • To ensure compliance with Accor minimum standards, maintaining high levels of service and quality.
  • To conduct sales calls to existing and prospective leisure/corporate accounts, as assigned by the Director of Sales.
  • To maintain all sales activities and account information in the Sales Database.
  • To work closely with the Sales Team to prepare and action the monthly sales activities plan.
  • To entertain qualified clients within the hotel F&B Outlets.
  • To attend and assist in the coordination of hotel functions, as requested by the Director of Sales.
  • To prepare monthly reports for the Director of Sales, providing timely and accurate sales data.
  • To investigate and assess market conditions and competition, determining effective sales strategies and programs.
  • To establish and maintain relationships with current and prospective customers, driving sales growth and increasing revenue.
  • To update and upgrade knowledge and awareness of special events, conventions, business meetings, and other opportunities in the market, which would help for the sales of the facilities provided.
  • To design and execute sales plans and strategies for assigned segments, responsible for increasing sales and revenue.
  • To plan and initiate action plans to approach and secure new business for the organization.
  • To bring any matters affecting the interests of the hotel to the attention of Management.
  • To assist the team in the development of the Strategic Sales Plan for the segments.
  • To ensure achievement of objectives established in the Organization's Strategic Plan.

Qualifications

This role requires a strong profile, knowledge, and experience in the field of Sales and Marketing. Key qualifications include:

  • Diploma in Tourism, Hospitality Management, or Events Management.
  • Minimum 2-3 years of experience in a similar capacity, preferably in the hotel industry.
  • Excellent reading, writing, and oral proficiency in English language.
  • Proficient in MS Excel, Word, and PowerPoint.

Competencies

This role requires strong communication and customer contact skills, as well as a service-oriented approach. Key competencies include:

  • Good communication and customer contact skills.
  • Service-oriented with an eye for details.
  • Ability to work effectively and contribute in a team.
  • Self-motivated and energetic.
  • Must be well-presented and professionally groomed at all times.

Remote Work

No

Employment Type

Full-time