Strategic Key Accounts Manager
3 weeks ago
Job Summary
We are seeking a highly skilled Strategic Key Accounts Manager to join our team at myGwork - LGBTQ+ Business Community. As a key member of our commercial team, you will be responsible for developing and maintaining strong relationships with our top IVD customers.
Key Responsibilities
- Develop and implement strategic account plans to drive business growth and revenue expansion.
- Identify new business opportunities through lead generation, qualification, and negotiation.
- Manage and develop key business relationships with top IVD companies.
- Drive portfolio management with partners, including the development of statements of work and verification of contractual obligations.
- Coordinate business reviews, supervise performance metrics, and scorecard reports with key accounts.
- Evaluate customer requests and maintain high service levels with timely responses to technical questions, issues, and support.
- Lead the preparation and delivery of capability/business presentations and serve as a link into internal cross-functional teams.
- Analyze market trends, customer requirements, and competitive strategy to find opportunities for growing through product positioning and differentiation.
Requirements
- Bachelor's degree in a scientific field.
- Strong commercial skills and proven experience in sales (business-to-business preferred) or key account management.
- 8+ years of experience in the IVD or a related industry with a proven understanding of technical matters, product development processes, IVD regulatory frameworks, operations, and supply chain.
- Contract negotiation skills gained through involvement in business-to-business relationships.
- Proven success in working in a global, matrixed-environment with the ability to lead and influence others without direct authority.
- Strong project management skills.
- Sound discernment to understand key performance indicators and their drivers, and assess opportunity attractiveness (return on investment).
- Advanced level skills in Microsoft Office suite (Word, Excel, PowerPoint, Visio, Project, etc.).
- Willingness to travel globally up to 30% per annum, including overnight stays.
- Fluent in English.
- Valid driving license.
What's In It For You
- Career development and progression possibilities offered by our global network.
- Our comprehensive training platform and programs.
- Competitive salary, plus sales bonus and car/car allowance.
- Full benefits package (specifics depend on country of hire).
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