Director of Sales and Revenue Growth

5 days ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates Accor Full time
Job Description

**Job Title:** Director of Sales and Revenue Growth

**Job Summary:** We are seeking a highly skilled and experienced Director of Sales and Revenue Growth to join our team at Accor. The successful candidate will be responsible for driving revenue growth, developing and implementing sales strategies, and leading a high-performing sales team.

Key Responsibilities:
  • **Establish Revenue Growth Plans:** Collaborate with the DOSM to establish annual budget and action plans to drive revenue growth.
  • **Sales Operations Management:** Maintain complete and supported records of all sales agreements, contracts, and quotes for the hotel, adhering to Sofitel Luxury Hotels' policies and procedures.
  • **Sales Performance Analysis:** Have a good understanding of contribution margins of each product result and work with respective heads of departments to maximize operating results.
  • **Revenue Goal Achievement:** Achieve revenue goals set by market and coordinate sales team activities to secure new and repeat business.
  • **Sales Team Productivity:** Track, measure, and analyze the productivity of the sales team to achieve and exceed goals.
  • **Market Analysis:** Maintain a perpetual analysis of key accounts in the market and group movements in the region.
  • **Competitor Analysis:** Have a thorough knowledge of the comp set activities in terms of sales and action plans.
  • **Contact Database Management:** Continuously add and update the database of contacts and local group leads, including the comp set, to implement an efficient solicitation program.
  • **Customer Engagement:** Entertain and ensure sales team entertains potential and current customers based on business priorities.
  • **Credit and Billing Procedures:** Ensure that all credit, billing, and collection procedures established by the hotel are implemented following the Credit Policies and Procedures.
  • **Booking and Filing Procedures:** Ensure implementation of correct booking and filing procedures, including group room and meeting program history, Catering setup and themes, contractual agreements, etc.
  • **Credit Meetings:** Attend monthly credit meetings with Executive Committee members, ensuring that all necessary follow-up is presented in a concise and efficient manner.
  • **Key Account Development:** Define and target key accounts and develop effective solicitation with the Sales Managers.
  • **Market Research:** Research and explore new markets and potential accounts for sales team to follow-up.
  • **Team Image:** Ensure that sales team projects a warm, professional, and welcoming image.
  • **Departmental Standards:** Be demanding and critical when it comes to departmental standards.
  • **Departmental Operations Manuals:** Ensure that all Departmental Operations Manuals are prepared and updated annually.
  • **Filing System:** Ensure that an efficient and accurate filing system, both manual and electronic, is maintained at all times.
  • **Meetings:** Ensure that all meetings are well-planned, efficient, and result-oriented.
  • **Contract and Financial Documents:** Keep and safeguard all contracts and financial documents.
  • **Training Needs:** Identify training needs and plan training programs for the Sales Team.

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