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Front Desk Coordinator

2 months ago

Dubai, Dubai, United Arab Emirates PSA BDP Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Executive to join our team at PSA BDP. The successful candidate will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a smooth and efficient experience for our guests.

Key Responsibilities
  • Customer Service: Greet and welcome guests, answer questions, and address complaints in a professional and courteous manner.
  • Front Desk Operations: Manage incoming calls, redirect messages, receive and distribute mail, packages, and other correspondence.
  • Administrative Support: Prepare outgoing mail, draft correspondence, and secure parcels as needed.
  • Office Management: Monitor office supplies, place orders, and maintain updated records and files.
  • Financial Management: Monitor office expenses and costs, and ensure all work is delivered to a high-quality standard.
  • Policy Implementation: Ensure office policies and procedures are implemented and applied appropriately to all internal and external customers.
  • Performance Management: Meet agreed performance targets and standards, and undertake special assignments as allocated by the Manager.
Requirements
  • Qualifications: Bachelor's Degree
  • Experience: Proven experience as a front desk executive or equivalent role in a logistics industry, with a minimum of 3 years.
  • Language Skills: Proficient in English (oral and written), with the ability to speak Arabic or other languages an advantage.
  • Knowledge: Knowledge of office management and basic bookkeeping.
  • Nationality: Emirati National preferred.