Front Desk Coordinator

3 weeks ago


Dubai, Dubai, United Arab Emirates PSA BDP Full time

Job Summary

As a Front Desk Executive at PSA BDP, you will be responsible for providing exceptional customer service and ensuring the smooth operation of our front desk. This role requires a high level of professionalism, attention to detail, and excellent communication skills.

Key Responsibilities

• Greet and welcome guests, ensuring a warm and welcoming atmosphere
• Answer questions and address complaints received, providing solutions and alternatives when necessary
• Answer all incoming calls and redirect them or keep messages, maintaining a high level of professionalism
• Receive letters, packages, etc. and distribute them, ensuring timely delivery
• Prepare outgoing mail by drafting correspondence, securing parcels, etc.
• Check, sort, and forward emails, maintaining a high level of accuracy
• Book meeting rooms when required, ensuring seamless coordination
• Monitor office supplies and place orders when necessary, maintaining a high level of organization
• Monitor office expenses and costs, providing regular updates and recommendations
• Deliver all work to a high-quality standard, ensuring excellence in every aspect
• Ensure Office policies and procedures are implemented and applied appropriately to all (internal and external customers), including the Policies and Procedures for Continuous Practice Improvement and Corporate Policy Manuals
• Meet agreed performance targets and standards, maintaining a high level of accountability
• Keep the front desk tidy and presentable, with all necessary materials (pens, forms, paper, etc.)
• Undertake such other duties and special assignments as may be allocated by the Manager (travel arrangements, schedules, etc.)

Requirements

• Bachelor's Degree
• Proven experience as front desk +3 years at a minimum with logistics industry
• Proficient in English (oral and written). Able to speak Arabic or other languages is an advantage
• Knowledge of office management and basic bookkeeping
• Emirati National preferred



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