Front Desk Representative
1 month ago
Are you a warm, outgoing, and resourceful individual who is passionate about delivering exceptional customer service? Do you thrive in a fast-paced environment and enjoy working with people from diverse backgrounds?
We are seeking a highly skilled and motivated Front Desk Agent to join our team at UPSIDE Living in Dubai. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for ensuring a smooth and efficient check-in and check-out experience.
- Process guest arrivals and departures, ensuring accurate billing and posting of charges to guest rooms.
- Assist guests with queries, restaurant reservations, and experience requests in a timely and professional manner.
- Take note of guest feedback and ensure that any complaints are addressed promptly and efficiently.
- Provide exceptional customer service, anticipating the needs of our guests and taking care of details to ensure a memorable experience.
To be successful in this role, you will need to possess excellent communication skills, a passion for customer service, and the ability to work effectively in a team environment. You will also need to be well-groomed, have a good knowledge of English, and be able to think 5 stars in terms of professionalism and friendliness.
We offer a dynamic and supportive work environment, opportunities for growth and development, and a competitive salary package. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
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Front Desk Representative
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