Reservations Manager
1 month ago
Our client, a leading luxury fine dining restaurant & lounge in Dubai, is seeking an experienced Reservations Manager to oversee the reservation system and ensure seamless service.
- Develop and implement reservation policies and procedures to guarantee smooth operations.
- Train and mentor staff on the reservation system and provide ongoing support.
- Monitor guest satisfaction and respond to any concerns or feedback in a timely and professional manner.
- Coordinate with other departments to ensure an exceptional guest experience.
Requirements:
- 3+ years of experience in managing reservations and guest services for a fine dining restaurant in the UAE.
- Excellent communication and leadership skills, with the ability to manage a team in a fast-paced environment.
- Strong knowledge of reservation and guest services systems.
- Ability to provide exceptional customer service and respond to guest concerns in a timely and professional manner.
- Bachelor's degree in Hospitality or related field preferred.
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