Reservations Manager

1 month ago


Dubai, Dubai, United Arab Emirates The Team Builders Full time

Our client, a leading luxury fine dining restaurant & lounge in Dubai, is seeking an experienced Reservations Manager to oversee the reservation system and ensure seamless service.

  • Develop and implement reservation policies and procedures to guarantee smooth operations.
  • Train and mentor staff on the reservation system and provide ongoing support.
  • Monitor guest satisfaction and respond to any concerns or feedback in a timely and professional manner.
  • Coordinate with other departments to ensure an exceptional guest experience.

Requirements:

  • 3+ years of experience in managing reservations and guest services for a fine dining restaurant in the UAE.
  • Excellent communication and leadership skills, with the ability to manage a team in a fast-paced environment.
  • Strong knowledge of reservation and guest services systems.
  • Ability to provide exceptional customer service and respond to guest concerns in a timely and professional manner.
  • Bachelor's degree in Hospitality or related field preferred.

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