Reservations Team Lead
4 weeks ago
We are seeking a highly skilled and experienced Reservations Manager to join our team at Emaar Dubai. The successful candidate will be responsible for leading the Reservations team and ensuring the smooth operation of the department.
Key Responsibilities- Lead and manage the Reservations team, providing guidance and support to team members.
- Train new staff on reservation systems, procedures, and customer service best practices.
- Address complex guest inquiries and resolve any issues related to bookings, cancellations, or modifications.
- Streamline reservation processes to enhance efficiency and accuracy, ensuring a seamless experience for guests.
- Track team performance metrics and provide feedback to ensure targets are met.
- Collaborate with other departments, such as front office and sales, to coordinate efforts and improve overall guest satisfaction.
- Strong leadership abilities to motivate and manage a diverse team effectively.
- Excellent verbal and written communication skills for interacting with guests and team members.
- Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- Commitment to delivering exceptional service and enhancing the guest experience.
- Familiarity with reservation systems and property management software.
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Reservations Team Lead
4 weeks ago
Dubai, Dubai, United Arab Emirates Four Seasons Hotels and Resorts Full timeJob SummaryWe are seeking a highly skilled Reservations Supervisor to lead our Reservations department. The successful candidate will oversee the daily operation of the department, leading a large on-site reservation team and focusing on quality assurance, call and email conversion, voice sales effectiveness, sell-out and upsell efficiency.Key...
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Reservations Manager
1 month ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeOur client, a leading luxury fine dining restaurant & lounge in Dubai, is seeking an experienced Reservations Manager to oversee the reservation system and ensure seamless service.Develop and implement reservation policies and procedures to guarantee smooth operations.Train and mentor staff on the reservation system and provide ongoing support.Monitor guest...
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Reservations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeReservations Manager Job DescriptionWe are seeking a skilled Reservations Manager to join our team at The Team Builders. As a key member of our hospitality team, you will be responsible for managing the reservation system, including table assignments, seating arrangements, and guest preferences.Key Responsibilities:Develop and implement reservation policies...
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Reservations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeWe are seeking an experienced Reservations Manager to join our team at The Team Builders.Key ResponsibilitiesManage the reservation system, ensuring seamless table assignments, seating arrangements, and guest preferences.Develop and implement reservation policies and procedures to guarantee smooth operations.Provide on-going support and training to staff on...
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Reservations Team Member
4 weeks ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeJob SummaryAs a Reservations Agent at Anantara Hotels & Resorts, you will play a vital role in driving the performance of the reservations team on property. Your primary responsibility will be to ensure that all Standard Operating Procedures (SOPs) are being adhered to, while also assisting in maintaining and improving reservations operations to ensure a...
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Restaurant Team Lead
4 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeJob Title: Restaurant Team LeadJob Summary:We are seeking a highly skilled Restaurant Team Lead to join our team at The Team Builders. As a Restaurant Team Lead, you will be responsible for managing the day-to-day operations of our upscale casual restaurant and party concept based in Dubai.Key Responsibilities:Manage day-to-day operations with a hands-on...
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Restaurant Team Lead
4 weeks ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeRestaurant Supervisor Job DescriptionAn excellent opportunity has arisen for a Restaurant Supervisor to join our team at The Team Builders. As a key member of our casual dining team, you will be responsible for supervising the restaurant's operations to deliver an exceptional guest experience.Key Responsibilities:Manage guest queries in a timely and...
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Reservations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeJob SummaryAn exciting opportunity has arisen for a Reservations Manager within the Jumeirah Global Contact. The ideal candidate will be accountable for the achievement of service standards, support the management of systems, and the implementation of company strategy through projects in Central Reservations.Key ResponsibilitiesResponsible for the delivery...
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Reservations Coordinator
1 month ago
Dubai, Dubai, United Arab Emirates Kempinski Hotel & Residences Palm Jumeirah Full timeReservations AgentThe successful candidate will be responsible for maximizing the number of requests and reservations, ensuring client satisfaction, and adhering to Kempinski service standards.Key Responsibilities:Review daily reservation accuracy and rate compliance, and perform system close-out when necessary.Ensure clients' satisfaction and follow...
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Hostess Team Lead
4 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeRole Overview:This position reports to the Restaurant Manager and is responsible for overseeing the daily operations of the Monkey Bar restaurant. The Hostess Team Lead will supervise the hostess team, ensuring that guests receive exceptional service and have an enjoyable dining experience.Key Responsibilities:Lead and motivate the hostess team to provide...
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Restaurant Team Lead
4 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeMission StatementWe are seeking a highly skilled Restaurant Supervisor to lead our team and deliver exceptional guest experiences at Mama Shelter Dubai.Key Responsibilities:Supervise and motivate the restaurant staff to ensure smooth operations and outstanding service.Lead by example and consistently deliver high-quality service that meets the expectations...
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Reservations Operations Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeA dynamic and ambitious opportunity has arisen for a seasoned Reservations Manager to join Jumeirah's Global Contact team. This is a challenging and rewarding role that demands a unique blend of leadership, technical, and interpersonal skills.The ideal candidate will have a strong background in hospitality management, with a proven track record of delivering...
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Hospitality Service Coordinator
3 days ago
Dubai, Dubai, United Arab Emirates The Team Builders Full timeAbout The Team BuildersWe are a leading luxury fine dining restaurant & lounge in Dubai seeking an experienced Reservations Manager.Job Description:Develop and implement effective reservation policies and procedures to ensure seamless service and exceptional guest experiences.Manage the reservation system, including table assignments, seating arrangements,...
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Luxury Hotel Reservation Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Black Pearl Consult Full timeReservation Manager Job DescriptionWe are seeking a highly skilled and motivated Reservation Manager to join our team at Black Pearl Consult. The ideal candidate will have a proven track record of managing and motivating a team, with a strong focus on delivering exceptional guest service.Key Responsibilities:Reservation Management: Oversee the daily...
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Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Rayhaan Hotels & Resorts Full timeJob Summary: We are seeking a highly skilled Reservations Agent to join our team at Rayhaan Hotels & Resorts. As a key member of our reservations team, you will be responsible for processing and confirming guest room reservations, maintaining accurate room status, and providing exceptional customer service.Key Responsibilities:Process and confirm guest room...
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Reservation Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Reap HR Consultancy Full timeJob OpportunityWe are seeking a skilled Reservation Officer / Agent to join our team at Reap HR Consultancy in Dubai. This role will be based in a real estate setting that offers short-term rental for Luxury Residency Villas and Apartments.Key Responsibilities:Customer Service: Provide exceptional service to clients via phone and in-person inquiries. Address...
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Reservations Expert
4 weeks ago
Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full timeKey ResponsibilitiesAct as the initial point of contact for guests, handling inbound calls and online chat inquiries with a professional and courteous tone.Showcase FIVE's exceptional food and beverage offerings to convert inquiries into confirmed reservations.Utilize strong communication skills to facilitate table reservations, dining and entertainment...
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Arabic Reservations Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Premier Inn Hotels LLC Full timeJob Description:Are you a customer-focused individual with excellent communication skills? Do you have a passion for providing exceptional service to guests? Premier Inn Hotels LLC is seeking a highly motivated and detail-oriented Arabic Reservations Specialist to join our team.Main Responsibilities:Guest Services: Greet and welcome guests, visitors, and...
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Cluster Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates AccorHotel Full timeJob Summary:We are seeking a highly skilled Cluster Reservations Agent to join our team at AccorHotel. As a key member of our reservations team, you will be responsible for managing reservations, revenue, and guest satisfaction.Key Responsibilities:Manage reservations, including room blocking, inventory management, and billing instructions.Understand and...
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Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Mövenpick Hotels & Resorts Full timeRoles and ResponsibilitiesUnder the guidance and supervision of the Cluster Director of Revenue and within the limits of the established Accor policies and OSM (Operational Standards Manual), receive and handle all reservations, work to and with management and strive to learn more each day. Show initiative to improve existing methods and refine established...