Reservations Coordinator

4 weeks ago


Dubai, Dubai, United Arab Emirates Grand Hyatt Full time

Job Summary

As a Reservations Agent at Grand Hyatt, you will play a crucial role in ensuring the efficient operation of the Reservations Department. This involves working closely with the Director of Reservations and other relevant Rooms Departments to maximize Room Yield through Inventory Control while delivering exceptional customer service in line with the Hyatt's Brand Standards.

Key Responsibilities

  • Assist the Director of Reservations in managing the Reservations Department.
  • Work closely with Sales and Marketing to maximize Room Yield.
  • Deliver exceptional customer service in line with the Hyatt's Brand Standards.

Requirements

  • University degree or diploma in Hospitality or Tourism management.
  • Minimum 2 years work experience as Reservations Agent or GSO in either Reservation or Front Office.
  • Good problem solving, administrative and interpersonal skills.


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