Customer & Operations Support

Fluent English written and verbal skills Experience in roles such as Account Management, Sales, Consulting Marketing/Merchandising roles, Program or Project Management roles Experience building relationships with external stakeholders, identifying business opportunities for clients and increasing adoption and utilization of company products Comfortable using...

As an Executive Assistant, you will be a crucial member of our dynamic web design and marketing team, providing administrative support between team and the founder. Your role will involve managing a busy schedule, coordinating meetings, handling correspondence, and ensuring the smooth operation of the office. **Qualifications and Skills** - Strong...

*Responsibilities:* 1. Respond to inbound calls promptly and professionally in both English and Arabic. 2. Provide exceptional customer service by addressing customer inquiries, resolving complaints, and ensuring customer satisfaction. 3. Assist customers with product information, troubleshooting, and technical support. 4. Accurately record customer...

Ensure all operations are carried out in an appropriate, cost-effective manner - Improve operational management systems, processes, and best practices - Plan inventory and oversee materials and equipment efficiency - Handle client calls and inquiries effectively. - Formulate strategic and operational objectives for the organization. - Perform quality...

We are currently seeking experienced and energetic Operations Coordinator/Customer Support to join our growing operations. Key Responsibilities: - Performs operational procedure in a timely and efficient manner ensuring high levels of customer service/satisfaction. - Control booking schedule and trying to utilize the manpower in the most efficient way. -...

**Justlife **is rocking the region with its beautifully designed for all home services app and looking for brilliant minds and skilled professionals who can think outside the box and have a limit that defies the sky. Do you envision shaping the future of all home services in one of the fast-growing tech companies based in Dubai? Then, don't lose another...

The Junior Accountant will contribute to the efficient and effective workings of the finance department by executing daily tasks with a strong attention to detail This role will utilize strong accounting knowledge time management skills and effective problem solving to ensure success bro Responsibilities Assists in management of day-to-day accounting...

**Position Overview**: The Operation & Marketing Manager for the Education Support Services Institute will oversee daily operations and develop marketing strategies to enhance the institute's visibility, growth, and engagement. This role requires a strategic thinker with excellent organizational and communication skills, capable of managing both internal...

Bachelor’s Degree in a quantitative discipline (e.g., Statistics, Math, Computer Science, Data Science, Analytics, or similar) - 3+ years working experience writing complex SQL queries to perform data analysis - 3+ years of experience in business intelligence, data analyst, or related quantitative functions - 5+ Experience building measures and metrics,...

**About arcab** Arcab is a technology-enabled bus aggregator that empowers fleet owners to make more money by increasing the utilization of their vehicles. We are tackling the 250B$ MENA market for moving people and things. We are growing rapidly working with the largest fleet operators in the region with thousands of vehicles in our supply pool. We show...

sales, Coaching and monitoring of cleaning staff to ensure that company standards are maintained Ensure staff are presentable and well groomed at all times Inspect cleaning activities tools detergents amp vehicles to ensure standards are maintained Support cleaners and assist where needed to achieve satisfactory end results Assign cleaning team their duties...

_**Job Description**_ - Follow task procedure guidelines. - Maintain a professional and positive manner. - Respond to support team and cs team inquires, and provide introductory information and additional service to sales team and cs team. - Provide accurate, valid, and complete information by using the right method and tools. - Handle customer complaints,...

**Job Description Summary**: The Customer Support Planner will be responsible for coordinating all aspects of engine maintenance from initial job request through to final billing. This includes off-wing base maintenance, routine line maintenance at customer locations and remote AOG support. The Customer Support Planner will play a key role within the...

Seeking smart, aggressive customer support associates for online support to our customers. The primary duties for the job includes - Providing online support including telephonic and chat support to the clients - Listening to customers’ concerns and handling complaints and returns. - Giving detailed explanations of services or products. - Being part of...

Job Description: - Diagnose and resolve hardware and software issues on desktops and laptops. - Perform routine maintenance tasks to ensure the optimal performance of PCs. - Design, implement, and maintain robust network infrastructures. - Configure, manage, and troubleshoot FortiGate firewall appliances. - Active Directory Administration. - Install,...

Driving Customer NPS - Escalations Management - Real-time follow-ups with the drivers to improve performance - Improving delivery success rate and customer returns collections performance. - Ticket closure activity - Stakeholders management - Customer calling activity to reduce the fake attempts from the delivery team - Ensures all the operational SOPs are...

**ShareRing’s mission is to delight our customers by providing secure, frictionless access to goods and services, anytime, anywhere. Based on blockchain technology our vision is to create a global ecosystem built on trust, where all our stakeholders receive an exceptional customer experience.** **We're looking for an exceptional, technically focused,...

**Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...

We are one of the leading Car Rental & Leasing company in UAE. Currently looking for female customer support, job descriptions with required skills as follows: Job Descriptions: - Managing incoming customer calls and attend to car rental requirements for maintenance request. - Update the customer related to the progress of the car maintenance service and...

**Job Summary**: Handling customer order processing with regular follow-up with Manufacturing, support in logistics and inventory management. **RESPONSIBILITIES**: The position directly reports to the Supply Chain Manager within NOV WSS Dubai. The Operations Coordinator must maintain a sound working relationship with other managers within the...