Female Customer Support

7 months ago


Dubai, United Arab Emirates CARFARE RENT A CAR Full time

We are one of the leading Car Rental & Leasing company in UAE.

Currently looking for female customer support, job descriptions with required skills as follows:
Job Descriptions:

- Managing incoming customer calls and attend to car rental requirements for maintenance request.
- Update the customer related to the progress of the car maintenance service and provide the feedback within the given time frame.
- Answering customer queries in an appropriate manner and working with the team to get tasks done.
- Resolving customer complaints related to car rental maintenance and seek assistance to the Operations Supervisor as needed.
- Improve overall customer satisfaction on a daily basis to reduce complaints.
- Reporting directly to the Operations Manager for the results of daily operational activity that require his action.

**Required Skills**:

- 2 to 5 years' relevant experience in car rental industry in UAE.
- Graduate / Diploma.
- Well-motivated, hard-working, innovative and good team player.
- Good communication & interpersonal skills.

**Job Types**: Full-time, Permanent

**Salary**: AED4,000.00 - AED4,500.00 per month



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