Customer Support

1 day ago


Dubai, United Arab Emirates CPT Markets Full time

**Responsibilities**:

- Provide accurate information about products, services, pricing, and company policies.
- Maintain a courteous and empathetic tone when interacting with customers.
- Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints.
- Follow established procedures and guidelines to ensure effective issue resolution.
- Escalate complex issues to higher-level support or management as needed.

**Qualifications**:

- High school diploma or equivalent; some college coursework or a degree is a plus.
- Proven experience in a customer service or support role.
- Strong communication skills, both written and verbal.
- Empathetic and patient demeanor when dealing with customers.
- Problem-solving and analytical abilities.
- Familiarity with CRM software and customer support tools is advantageous.
- Technical knowledge (for technical support roles) related to the company's products or services.

**Experience**:

- Customer Support: 2 years (required)

**Language**:

- Russian (preferred)
- French (preferred)
- Arabic (preferred)
- English (preferred)
- German (required)

Shift availability:

- Day Shift (required)
- Night Shift (required)



  • Dubai, United Arab Emirates TechNest support center FZ L.L.C Full time

    Company DescriptionTechNest Support is a premier provider of customer support and communication solutions, ensuring businesses are always connected.Role DescriptionThis is a full-time on-site role for a Customer Support Thai Speaker at TechNest Support center FZ L.L.C. located in Dubai, United Arab Emirates. The role involves providing customer support,...


  • Dubai, Dubai, United Arab Emirates TechNest support center FZ L.L.C Full time

    Company DescriptionTechNest Support is a premier provider of customer support and communication solutions, ensuring businesses are always connected.Role DescriptionThis is a full-time on-site role for a Customer Support Thai Speaker at TechNest Support center FZ L.L.C. located in Dubai, United Arab Emirates. The role involves providing customer support,...


  • Dubai Silicon Oasis, United Arab Emirates Teckvisor's Customer Full time

    As an Executive Assistant, you will be a crucial member of our dynamic web design and marketing team, providing administrative support between team and the founder. Your role will involve managing a busy schedule, coordinating meetings, handling correspondence, and ensuring the smooth operation of the office. **Qualifications and Skills** - Strong...

  • Customer Support

    1 day ago


    Dubai, United Arab Emirates CPT Markets Full time

    **Responsibilities**: - Provide accurate information about products, services, pricing, and company policies. - Maintain a courteous and empathetic tone when interacting with customers. - Investigate and resolve customer issues, including order discrepancies, billing inquiries, and product/service complaints. - Follow established procedures and guidelines...

  • Customer Support

    20 hours ago


    Dubai, United Arab Emirates Metrical Real Estate Development Full time

    We are an established Real Estate Development company and we are currently looking for a Customer Support to join our team - Answering inquiries, assisting clients. - Handle requests and queries appropriately. - Provides general support related to customer service - Other tasks as required by the team **Requirements**: - Experience in Real Estate is a...


  • Dubai, United Arab Emirates Ghaleb Production House DMCC Full time

    We are looking for a motivated and experienced customer support manager to lead our customer support department. The customer support manager will be responsible for driving superior customer support to business clients through policies, procedures, and setting of goals. **Customer Support Manager Responsibilities**: - Managing the customer support...


  • Dubai, United Arab Emirates Amalsocial Full time

    Customer Support Manager needed for a B2B Telco company needed based in Dubai.Location –Dubai, AESalary –18-22K AED/month + bonus + visa + healthcare + relocationEssential skills:Completed higher technical education (e.g. Telecommunications, ICT, Engineering)Minimum of 5 years of Customer Support Experience in an international technical...


  • Dubai, United Arab Emirates Amalsocial Full time

    Customer Support Manager needed for a B2B Telco company needed based in Dubai.Location –Dubai, AESalary –18-22K AED/month + bonus + visa + healthcare + relocationEssential skills:Completed higher technical education (e.g. Telecommunications, ICT, Engineering)Minimum of 5 years of Customer Support Experience in an international technical...


  • Dubai, United Arab Emirates oonzoo Full time

    OONZOO is hiring Customer Support Executive.Job Role: Customer Support ExecutiveExperience Range: Minimum 6 Months Experience in Customer Support or Tele sales.Job Responsibilities:Listening to our Customer’s concerns and handling complaints or queries.Contribute ideas to resolve customer problems to improve productivity.Maintain and update customer...


  • Dubai, United Arab Emirates oonzoo Full time

    OONZOO is hiring Customer Support Executive.Job Role: Customer Support ExecutiveExperience Range: Minimum 6 Months Experience in Customer Support or Tele sales.Job Responsibilities:Listening to our Customer’s concerns and handling complaints or queries.Contribute ideas to resolve customer problems to improve productivity.Maintain and update customer...


  • Dubai, United Arab Emirates Innovation Factory Full time

    **Job Description: Female Customer Support Executive (UAE)** **Position**: Customer Support Executive **Location**: United Arab Emirates (UAE) **Visa Status**: Own/Spouse Visa **Type**: Full-Time **Role Overview**: **Key Responsibilities**: **Customer Support**: - Resolve customer issues efficiently, ensuring satisfaction and maintaining service...


  • Dubai, Dubai, United Arab Emirates Client of Talentmate Full time

    As a Customer Support Engineer, you will be responsible for providing technical support to our customers, ensuring that all inquiries and issues are resolved in a timely and efficient manner. You will work closely with our customers to troubleshoot and resolve any technical issues they may be experiencing with our products or services.Responsibilities: ...


  • Dubai, Dubai, United Arab Emirates Al Muhandes HR Consultancy Full time

    About UsAt Al Muhandes HR Consultancy, we are committed to providing exceptional customer service and creating a positive work environment. We are seeking a highly motivated and customer-focused Customer Service Support to join our team. As a Customer Service Support, you will be responsible for providing excellent customer service, resolving customer...


  • Dubai, United Arab Emirates Amalsocial Full time

    Customer Support Manager needed for a B2B Telco company needed based in Dubai. Location – Dubai, AE Salary – 18-22K AED/month + bonus + visa + healthcare + relocation Essential skills: Completed higher technical education (e.g. Telecommunications, ICT, Engineering) Minimum of 5 years of Customer Support Experience in an international technical...


  • Dubai, United Arab Emirates Amalsocial Full time

    Customer Support Manager needed for a B2B Telco company needed based in Dubai. Location – Dubai, AE Salary – 18-22K AED/month + bonus + visa + healthcare + relocation Essential skills: Completed higher technical education (e.g. Telecommunications, ICT, Engineering) Minimum of 5 years of Customer Support Experience in an international technical...


  • Dubai, United Arab Emirates TNC IT Solutions Full time

    **KEY JOB RESPONSIBILITIES**: - Thorough documentation for customer inquiries via internal ticketing process to ensure each issue has accurate tracking from problem reporting to problem resolution - Maintaining a positive, empathetic and professional attitude toward customers at all times - Attending training and know our products inside and out so that you...


  • Dubai, Dubai, United Arab Emirates Klex Cyrus Full time

    We are seeking a highly skilled Customer Support Associate to join our team at Klex Cyrus. In this role, you will be responsible for managing customer queries and complaints across various communication channels. To succeed in this position, you must possess excellent communication skills and the ability to remain calm under pressure.The ideal candidate will...


  • Dubai, United Arab Emirates IT Connections Full time

    **Customer Support Administrator** The **Customer Support Administrator** will report to the Director and will provide administrative support, manage office functions including: calls, receiving customers, database management, daily office operations, maintaining services records, and providing general support. The Administrator will be the first point of...


  • Dubai, United Arab Emirates Black & White Ltd Full time

    We are Blaze, the fastest growing casino in LATAM A great opportunity for an iGaming experienced **Head of Customer Support** to join an exciting, growing group of passionate Internet professionals based all around the world. **YOU WILL**: - Overall development and management of the customer service department, ensuring it’s running in an efficient and...


  • Dubai, United Arab Emirates OONZOO PORTAL LLC Full time

    **Greetings from OONZOO!** **OONZOO** is hiring Customer Support Executive. **Job Role**:Customer Support Executive **Experience Range**: Minimum 6 Months Experience in Customer Support or Telesales **Responsibilities**: - Listening to our Customer’s concerns and handling complaints or queries. - Contribute ideas to resolve customer problems to...