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Desktop Support

3 months ago

Dubai, Dubai, United Arab Emirates Dice Full time

Qualifications:

  • Remote Desktop Management Tools
  • Experience in technical writing and documentation
  • Analytical/problem solving skills
  • Customer Service
  • Excellent oral and written communication skills and advanced customer support skills
  • Technical Assistance and user support
  • MS Office products
  • Active Directory Tools
  • General understanding of Microsoft MECM/SCCM (for patch management, software deployment, and inventory management)
  • Installation and maintenance of PC's
  • Knowledge of VMware Horizon, VMWare workstation, Microsoft VPC or similar product
  • Required Skills:
  • Independently perform a variety of desktop support related tasks
  • Experience in desktop concepts, practices and procedures related to desktop support
  • Extensive knowledge with desktop technology