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IT Desktop Support Specialist
2 months ago
Job Requirements:
We are seeking a highly skilled and experienced IT Desktop Support Specialist to join our team at Dice. The ideal candidate will have a strong background in IT and a proven track record of providing exceptional technical support.
Key Responsibilities:
- Provide technical support to employees and clients via phone, email, and in-person
- Troubleshoot and resolve hardware and software issues
- Configure and maintain computer systems and networks
- Develop and implement technical solutions to improve efficiency and productivity
- Collaborate with other teams to ensure seamless integration of technical services
Requirements:
- Bachelor's degree in IT, Computer Science, or related field
- At least 5 years of experience in an IT technical support role
- Strong knowledge of hardware, software, operating systems, and networking
- Experience with Microsoft Windows, Active Directory, and Office 365
- IT certifications (e.g. Microsoft or CompTIA) are a plus
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment