SME Account Executive – Employee Benefit – Corporate Solutions
3 weeks ago
He/She is the point of contact with SME corporate accounts. In other words, his/her daily tasks & responsibilities are to manage the client's policy account (other than claim and addition/deletions) and maintain a regular relationship with the customer.Responsibilities:Maintaining a healthy and efficient relationship with the Customer to ensure a satisfactory level of service aiming for a high retention.Maintaining daily email inquiries by:responding promptly (within 24 hrs.)sending acknowledgmentcoordinating with Insurersfollowing up on pending issues timely with InsurersHandling complaints through emails to maintain records and liaise with Lea to coordinate with compliance while escalating internally, if required, for course of action.Receiving new business orders after policy implementation.Working on renewals by following up terms with Insurers 45 days prior to expiry or more based on client request.Engaging in client renewal discussions 2 months (SME $50K and above) and 45 days (SME below $50K) prior to renewal and agreeing on a necessary action plan with the support of Lea.Cross selling.Monitoring regular processes and implementation procedures.Arranging alternative quotations if required by the client.Submitting a comparison to the client and engaging in negotiations with the support of Lea.Visiting the client for renewal closing with Lea and Consultant if available.Following up regularly and timely with Policy Admin Team on implementation to ensure reception of documents on time and deliver a prompt service to clients.Checking policy documents and respective documents prior to releasing to clients.Assisting clients with addition/deletion escalation by coordinating with Insurer and/or addressing it internally to Lea.Assisting clients with claim escalation by coordinating with Insurer and/or addressing it internally to Lea.Escalating any technical issue or area of trouble, when needed, to Lea.Visiting clients as and when the need arises with Lea/Consultant.Arranging product presentations to clients when requested.Providing assistance/procedures to all clients about their insurance policies in regard to reimbursement processes, authorizations, general inquiries, etc. by providing them with the necessary information/procedure templates.Responsible for closing respective accounts by clearing any premium outstanding and providing COC to clients.Communications with External Parties:Insurers: All insurers on Nexus panel, either through broker relation manager or admin team directly.Clients: Designated SME Nexus Corporate clients.#J-18808-Ljbffr
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Business Growth Executive Accounting Solutions
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Dubai, Dubai, United Arab Emirates Pin Consulting Full timeJob Title: Business Development Executive Accounting ServicesLocation: Dubai UAE (Onsite)Employment Type: FulltimeAbout Us:pin Consulting provides accounting VAT corporate tax compliance and financial reporting services to SMEs in Dubai. We help businesses outsource their accounting needs with a professional and cost-effective approach. To expand our reach...
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Employee Benefits Manager
1 day ago
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Dubai, Dubai, United Arab Emirates pin Consulting Full timeJob Title:Business Development Executive AccountingServices Location:Dubai UAE(Onsite) EmploymentType:FulltimeAboutUs:pin Consulting providesaccounting VAT corporate tax compliance and financialreporting services to SMEs in Dubai. We help businessesoutsource their accounting needs with aprofessional and costeffective approach. To expand our reach we...
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