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Client Engagement Manager

2 months ago

Dubai, Dubai, United Arab Emirates IFZA Dubai Full time
Job Description

The role of Client Engagement Manager at IFZA Dubai centers around the sale of licenses and products and the building of solid relationships with Professional Partners and Clients built on transparency and trust.

Key Responsibilities:
  • Drive Sales Initiatives: Develop and monitor sales strategies to ensure sales targets are met or exceeded.
  • Cultivate Client Relationships: Foster and maintain robust relationships with Clients to ensure their satisfaction and loyalty.
  • Respond to Client Queries: Proactively respond to client queries, concerns, and expectations, especially in challenging situations.
  • Spearhead Business Development: Develop and implement business development strategies to unlock new sales opportunities and forge professional partnerships.
  • Enhance Sales Prowess: Participate actively in CRM activities, sales meetings, and training sessions to enhance sales skills.
  • Collaborate with Internal Teams: Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
Requirements:
  • Tertiary Qualification: Tertiary qualification in related disciplines or equivalent industry experience.
  • Proven Sales Experience: Proven experience in sales and client engagement.
  • Track Record of Success: Proven track record of meeting and exceeding targets.
  • Experience with KPIs: Experience tracking relevant KPIs.
  • Language Proficiency: Full English proficiency is required, with additional spoken languages a plus.
  • Communication Skills: Exceptional communication and interpersonal skills, and telephone etiquette.