Client Service Specialist
3 weeks ago
We are seeking a Client Account Manager to join our team in Dubai. As a key member of our Client Service Team, you will be responsible for managing daily business in client servicing and providing high-quality service.
Key Responsibilities
• Manage daily client interactions and provide exceptional service
• Process client orders, including stock orders, foreign exchange, loans, and deposits
• Perform account maintenance tasks and client-related processes, including account opening and closing, suitability reviews, and due diligence
• Research, follow up, and resolve client inquiries and problems through effective interaction with clients and internal partners
• Support client advisors in delivering exceptional client services and with administrative, legal, and compliance-related tasks and duties
• Identify and mitigate risks and raise red flags and concerns
About the Role
You will be working in a multicultural and dynamic team based in the Advisory Office in Dubai, supporting client advisors across three main markets: Arabian Gulf, Saudi Arabia, and NRI/NRP. As a Client Account Manager, you will play a crucial role in our delivery of bespoke client services and become a trusted client account manager for the wealthiest families. Our combined efforts help manage, preserve, and grow the wealth of our clients through strong partnership at every stage of their journey.
Requirements
• Financial services experience, ideally within a client-facing team or other relevant commercial experience within the financial services industry
• Banking apprenticeship or equivalent financial qualifications
• Effective relationship management skills, able to show situational awareness and initiative to self-challenge and/or challenge others
• Interest in financial markets and dealing with institutional clients
• Sound judgment and problem-solving skills with a proactive style that delivers timely results
• Confident, motivated, and able to adapt to a rapidly changing environment
• Excellent skills in English (oral and written), further languages are an asset
About UBS
UBS is the world's largest and the only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management, and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors. We have a presence in all major financial centers in more than 50 countries.
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