TikTok Client Solutions Director

4 weeks ago


Dubai, Dubai, United Arab Emirates TikTok Full time
Client Solutions Manager Retail Ecom Role

At TikTok, we're looking for a seasoned Client Solutions Manager to join our team. As a key member of our Retail Ecom division, you'll be responsible for managing and growing post-sale client relationships with advertisers of all sizes.

Key Responsibilities:
  • Manage and grow post-sale client relationships with advertisers of all sizes
  • Coordinate with ad ops, product, and R&D teams to ensure a smooth and successful campaign execution
  • Work with internal teams to guide inventory allocation
  • Monitor and analyze ad campaigns, and proactively take initiative to improve results
  • Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
  • Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
  • Share marketplace feedback and guide our advertising strategy
  • Support and work with sales team on pre-sale research and pitch
  • Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team

Requirements:
  • Experience in account management/client services roles in digital marketing
  • Experience managing performance advertisers with a deep understanding of their challenges
  • Ability to analyze data and identify insights to assess campaign performance

Preferred Qualifications:
  • Agency experience
  • Proactive attitude
  • Excellent project management, organizational, and analytical skills

Join our team of talented professionals at TikTok and be part of a dynamic and innovative company that's changing the way the world connects.

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