Client Engagement Manager

1 day ago


Dubai, Dubai, United Arab Emirates IFZA Dubai Full time
Job Title: Client Engagement Manager

The role of Client Engagement Manager at IFZA Dubai centers around driving sales growth and building strong relationships with Professional Partners and Clients. This position requires a proactive and results-driven individual who can effectively communicate with various stakeholders, including sales support operations, finance, and corporate trainers.

Key Responsibilities:
  • Drive Sales Initiatives: Develop and implement sales strategies to meet or exceed sales targets, ensuring a strong pipeline of new business opportunities.
  • Cultivate Client Relationships: Foster and maintain robust relationships with Professional Partners and Clients, ensuring their satisfaction and loyalty.
  • Respond to Client Queries: Proactively address client concerns, expectations, and queries, particularly in challenging situations.
  • Business Development: Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  • Collaboration: Seamlessly collaborate with internal teams, including marketing, finance, and operations, to keep stakeholders informed.
Requirements:
  • Tertiary Qualification: A tertiary qualification in a related discipline or equivalent industry experience.
  • Proven Sales Experience: Proven experience in sales and client engagement, with a track record of meeting and exceeding targets.
  • Communication Skills: Exceptional communication and interpersonal skills, with full English proficiency and additional spoken languages a plus.
  • Travel Requirements: Valid driver's license and car, with occasional travel to engage with new and existing partners and clients.
Benefits:
  • Annual Leave: 24 annual leave days.
  • Annual Flight Home: Annual flight home.
  • Life Insurance: Life insurance plan.
  • Medical Insurance: Medical insurance plan (with the option to upgrade at your own cost).
  • Bonus Scheme: Bonus scheme (in relevant departments).
  • Exclusive Discounts: Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more).
  • Company Events: Invitation to participate in various company functions, staff events, and department team building events.
  • Professional Development: Opportunities to learn, develop, and grow with the organization.


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