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Client Engagement Manager

2 months ago


Dubai, Dubai, United Arab Emirates IFZA Dubai Full time
Job Description

The Client Engagement Manager role at IFZA Dubai is a dynamic position that requires a sales and client relationship expert to drive business growth and build strong relationships with clients. The ideal candidate will have a proven track record of meeting and exceeding sales targets, excellent communication and interpersonal skills, and the ability to work seamlessly with internal teams.

Key Responsibilities
  • Drive and monitor sales initiatives to ensure sales targets are met or exceeded.
  • Cultivate and maintain robust relationships with clients to ensure their satisfaction.
  • Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
  • Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
  • Participate actively in CRM activities, sales meetings, and training sessions to enhance sales prowess.
  • Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
Requirements
  • Tertiary qualification in a related discipline or equivalent industry experience.
  • Proven experience in sales and client engagement.
  • Proven track record of meeting and exceeding sales targets.
  • Experience tracking relevant KPIs.
  • Full English proficiency is required. Additional spoken languages are a plus.
  • Exceptional communication and interpersonal skills, and telephone etiquette.
Benefits
  • 24 annual leave days.
  • Annual flight home.
  • Life insurance plan.
  • Medical insurance plan (with the option to upgrade at your own cost).
  • Bonus scheme (in relevant departments).
  • Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more).
  • Invitations to participate in various company functions, staff events, and department team building events.
  • Opportunities to learn, develop, and grow with the organization.