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Client Engagement Manager
2 months ago
The Client Engagement Manager role at IFZA Dubai is a dynamic position that requires a sales and client relationship expert to drive business growth and build strong relationships with clients. The ideal candidate will have a proven track record of meeting and exceeding sales targets, excellent communication and interpersonal skills, and the ability to work seamlessly with internal teams.
Key Responsibilities- Drive and monitor sales initiatives to ensure sales targets are met or exceeded.
- Cultivate and maintain robust relationships with clients to ensure their satisfaction.
- Respond proactively to client queries, concerns, and expectations, especially in challenging situations.
- Spearhead business development strategies to unlock new sales opportunities and forge professional partnerships.
- Participate actively in CRM activities, sales meetings, and training sessions to enhance sales prowess.
- Collaborate seamlessly with internal teams such as marketing, finance, and operations to keep stakeholders informed.
- Tertiary qualification in a related discipline or equivalent industry experience.
- Proven experience in sales and client engagement.
- Proven track record of meeting and exceeding sales targets.
- Experience tracking relevant KPIs.
- Full English proficiency is required. Additional spoken languages are a plus.
- Exceptional communication and interpersonal skills, and telephone etiquette.
- 24 annual leave days.
- Annual flight home.
- Life insurance plan.
- Medical insurance plan (with the option to upgrade at your own cost).
- Bonus scheme (in relevant departments).
- Access to exclusive Fazaa discounts (applicable in participating retail stores, food & beverage outlets, fitness clubs, cinemas, theme parks, clinics, and more).
- Invitations to participate in various company functions, staff events, and department team building events.
- Opportunities to learn, develop, and grow with the organization.