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Client Engagement Specialist

3 months ago

Dubai, Dubai, United Arab Emirates myGwork Full time

Position Overview

As a Client Engagement Specialist, you will leverage your strategic insights to effectively introduce myGwork's offerings to selected target accounts and healthcare systems. Your role will involve regular interactions with healthcare professionals, ensuring that myGwork is recognized for delivering value and enhancing health outcomes through superior product and disease expertise, combined with your skills in sales and account management.

Key Responsibilities

  • Schedule and conduct meetings with healthcare professionals, fostering and nurturing strong business relationships.
  • Plan and execute daily visits to healthcare professionals to advocate for assigned products and communicate company initiatives.
  • Develop, monitor, and adjust lead generation strategies to cultivate a robust business opportunity pipeline.
  • Fully understand and embody the organization's ethical standards, applying this knowledge in all interactions.
  • Provide essential clinical and outcome-related data regarding products and services.
  • Deliver business-to-business partnership solutions that enhance revenue and reduce costs.
  • Customize communications to suit the audience being engaged.
  • Discuss how products or services can assist in achieving the organization's quality metrics.
  • Address customer inquiries effectively.
  • Build rapport with clients by identifying needs and proposing suitable solutions.
  • Meet monthly, quarterly, and annual targets while ensuring an exceptional customer experience by adhering to established processes and protocols.
  • Implement marketing strategies in complete alignment with Brand & Customer Managers.
  • Collaborate with commercial and market access teams to fulfill objectives.
  • Ensure 100% compliance with all relevant policies and procedures.

Qualifications and Skills Required

  • Bachelor's degree in pharmaceutical or medical sciences.
  • Up to 6 years of experience in sales.
  • Demonstrated success in sales performance.
  • Experience in the Cardiovascular/Atherosclerosis therapeutic area is preferred.
  • Exceptional communication skills.
  • Results-driven with the ability to meet deadlines and tackle challenging tasks.
  • Strong command of the English language.
  • Proficient in necessary practical applications and software.
  • Effective presentation abilities.
  • Self-motivated and dynamic with a strong desire to excel.