Employee Relations Lead
4 weeks ago
Job Purpose: At Talent Pal, we are dedicated to fostering a positive work environment and enhancing employee engagement through effective employee relations strategies.
The Employee Relations Manager will oversee the efficient management of employee relations functions and provide support across various departments. This role involves leading a team of advisors in addressing employee relations issues and ensuring alignment with organizational values and best practices.
Key Responsibilities:
- Guide a team of Employee Relations Advisors in advising management on the interpretation and application of HR policies to promote constructive employee relations.
- Oversee daily operations of the Employee Relations department and align its objectives with the overall HR strategy to maximize service delivery and efficiency.
- Support employee development through onboarding, open communication, training initiatives, and performance management, while fostering a motivated and engaged workforce.
- Handle complex employee relations cases, collaborating with legal teams as necessary to mitigate potential legal risks.
- Build and maintain effective relationships with HR Business Partners and other relevant teams to ensure a proactive employee relations service.
- Establish and track key performance indicators, generating operational reports to drive continuous improvement in service delivery.
- Anticipate inquiry volumes and assess resource needs to ensure effective handling of employee relations matters.
- Develop metrics to evaluate employee relations effectiveness, including customer feedback and operational efficiencies.
- Collaborate with specialized teams within the Employee Relations unit to enhance service offerings.
Qualifications & Experience: To be eligible for this position, candidates must meet the following criteria:
- Bachelor's degree or equivalent qualification.
- A minimum of 8 years of experience in Employee Relations and Human Resources.
- Advanced degree in a related field is advantageous.
- Progressive experience in HR roles with a focus on employee relations.
- Comprehensive understanding of employment relations practices.
- Customer-centric mindset with the ability to design services that meet diverse employee needs.
- Strong relationship-building and communication skills across all organizational levels.
- Adaptable problem-solving skills, balancing policy, legal, and business considerations to provide practical solutions.
- Data-driven mindset with proficiency in analytics to demonstrate impact and value.
- Inspirational leadership qualities with the ability to engage teams and the broader organization.
- Proven project management skills in dynamic environments.
- Self-starter with a proactive attitude and a commitment to achieving results.
- Intellectually curious with a strong desire for continuous improvement.
Salary & Benefits: This managerial position offers a competitive tax-free salary, complemented by extensive travel benefits, including discounted flights and hotel accommodations. Additional perks include a comprehensive leave and healthcare package, transport benefits, life insurance, and more.
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