Telecom Employee Services Lead

4 weeks ago


Dubai, Dubai, United Arab Emirates XAD Technologies Full time

Job Overview: We are looking for a Telecom Employee Services Lead who possesses a strong background in the telecommunications sector and has demonstrated experience in managing visa processes for various regions including the UAE, KSA, and the UK. This role also requires proficiency in insurance management, public relations, and effectively addressing employee grievances. The selected candidate will play a crucial role in ensuring that employee services are comprehensive, compliant, and supportive within the telecom industry.

Core Responsibilities:

  • Leverage industry expertise to design and refine employee service initiatives that cater specifically to the telecom sector's unique demands.
  • Oversee visa application processes for employees across the UAE, KSA, and the UK, ensuring adherence to local immigration laws and facilitating all visa-related activities smoothly.
  • Manage insurance-related functions, including policy oversight, claims processing, and employee support programs.
  • Establish and supervise a public relations unit to manage external communications and build positive relationships with key stakeholders.
  • Facilitate the resolution of employee grievances, ensuring issues are addressed fairly and promptly while fostering a positive workplace environment.

Qualifications and Skills:

  • Experience in the telecommunications industry with a solid understanding of its specific employee service needs.
  • Demonstrated expertise in visa management for the UAE, KSA, and the UK, with a thorough understanding of local immigration frameworks.
  • Proficient in managing insurance programs and responding to employee inquiries regarding insurance matters.
  • Strong public relations capabilities, with the ability to effectively represent the organization and manage external communications.
  • Exceptional skills in grievance resolution, focusing on addressing employee concerns while adhering to company policies and legal standards.

Remote Work:

No



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