Employee Relations Specialist

2 weeks ago


Dubai, Dubai, United Arab Emirates Dubai Customs Full time
Job Summary

We are seeking a highly skilled Employee Relations Specialist to join our team at Dubai Customs. The successful candidate will be responsible for contributing to the formulation and development of policies related to employee behavior and performance, ensuring their consistency with best practices.

Key Responsibilities
  1. Policy Development: Contribute to the formulation and development of policies related to employee behavior and performance, ensuring their consistency with best practices.
  2. Awareness and Training: Raise awareness of the importance of adhering to human resources laws and policies through awareness programs and activities related to functional compliance in the work environment.
  3. Legislative Updates: Keep up with and understand updates on legislation related to human resources, ensuring their compatibility with internal policies and regulations.
  4. Delegation of Powers: Contribute to the periodic review of the matrix of delegation of powers, ensuring no duplication or conflict in delegated powers.
  5. Employee Communication: Effectively communicate with all employees, ensuring that all inquiries regarding employee rights and duties are answered.
  6. Employee Data Management: Enter and review all employee data in the Government Resource Planning (GRP) system, ensuring data is updated periodically.
  7. Attendance and Leave Management: Verify data related to attendance, leave, payslips, and employee details through the GRP system, addressing any discrepancies or problems.
  8. Reporting and Analytics: Prepare periodic reports on attendance and departure statements, employee vacations, and other relevant statistics.
  9. Complaints and Disputes: Follow up and contribute to addressing complaints submitted by employees, including legal disputes related to human resources.
  10. Official Correspondence: Contribute to the preparation of official memorandums and letters related to personnel affairs.
  11. Employee Evaluation: Follow up with organizational units regarding employee evaluation at the end of the probationary period.
  12. Additional Responsibilities: Perform any duties assigned by the direct manager in a proper and timely manner.


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