Hotel Front Desk Associate

5 days ago


Dubai, Dubai, United Arab Emirates IBIS Full time
About the Role

We are seeking a highly skilled and customer-focused Hotel Front Desk Associate to join our team at IBIS. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities
  • Guest Check-In and Check-Out: Welcome guests upon arrival, assign rooms, and ensure a smooth check-out process.
  • Reservation Management: Manage online and phone reservations, confirm group bookings, and arrange personalized services for VIP customers.
  • Front Desk Operations: Perform all check-in and check-out tasks, manage room inventory, and maintain accurate records of bookings and payments.
  • Customer Service: Respond to client complaints, provide information about hotel amenities, rates, and services, and upsell additional facilities and services when appropriate.
  • Team Collaboration: Liaise with housekeeping staff to ensure rooms are clean and tidy, and support the breakfast shift when necessary.
Requirements
  • Language Skills: Fluency in English and Spanish, with any other languages being a plus.
  • Interpersonal Skills: Strong team spirit, attention to guest needs, and a keen sense of interpersonal skills.
  • Personal Qualities: Careful of others and the environment, with a desire to grow in the hospitality sector and a passion for meeting customers' needs.
What We Offer
  • International Career Opportunities: Work for a leader brand with a presence in 110 countries.
  • Development and Career Opportunities: Training in all hotel jobs throughout your career and infinite possibilities for career development across multiple establishments and brands.
  • Benefits: Accor discounts card and benefits according to the role.


  • Dubai, Dubai, United Arab Emirates Royal View Hotel Full time

    Job Summary:We are seeking a highly skilled and customer-focused Hotel Front Desk Associate to join our team at Royal View Hotel. As a key member of our front office team, you will be responsible for providing exceptional guest service, handling room reservations, and ensuring a seamless check-in and check-out experience for our valued guests.Key...


  • Dubai, Dubai, United Arab Emirates Golden Sands Hotel Apartments Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Desk Associate to join our team at Golden Sands Hotel Apartments. As a Front Desk Associate, you will be responsible for providing exceptional customer service to our guests, handling all front office operations, and ensuring a seamless and memorable experience for our guests.Key...


  • Dubai, Dubai, United Arab Emirates IBIS Full time

    About the RoleWe are seeking a highly skilled and customer-focused Hotel Front Desk Associate to join our team at IBIS. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesGuest Check-In/Check-Out: Process guest arrivals and...


  • Dubai, Dubai, United Arab Emirates Novotel Bogor Golf Resort & ConventionCenter Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at Novotel Bogor Golf Resort & Convention Center. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a memorable experience for all our visitors.Key...


  • Dubai, Dubai, United Arab Emirates Dragon Palace Hotel Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at the Dragon Palace Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Services: Greet guests...

  • Front Desk Associate

    2 weeks ago


    Dubai, Dubai, United Arab Emirates IBIS Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Associate to join our team at IBIS. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesGuest Check-In/Check-Out: Welcome guests upon arrival, assign rooms,...


  • Dubai, Dubai, United Arab Emirates Emirates Grand Hotel Full time

    We are seeking a skilled and courteous Hotel Receptionist to join our team at Emirates Grand Hotel. As a key member of our Front Office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in experience for our valued guests.Key Responsibilities:Welcome guests in a polite and friendly manner, setting the tone...


  • Dubai, Dubai, United Arab Emirates Emirates Grand Hotel Full time

    We are seeking a highly skilled and experienced Hotel Receptionist to join our team at Emirates Grand Hotel in UAE. As a key member of our Front Office team, you will be responsible for providing exceptional guest service and ensuring a seamless check-in experience for our valued guests.Key Responsibilities:Guest Welcome and Check-in: Greet guests in a warm...


  • Dubai, Dubai, United Arab Emirates Paramount Hotel Dubai Full time

    Job SummaryWe are seeking a highly skilled and experienced Night Manager to join our team at Paramount Hotel Dubai. As a Night Manager, you will be responsible for overseeing the front desk operations, ensuring a smooth and efficient guest experience, and maintaining high standards of service.Key ResponsibilitiesGuest Services: Provide exceptional guest...


  • Dubai, Dubai, United Arab Emirates Kavak Mexico Dubai Full time

    Job DescriptionJob Title: Front Desk AssociateCompany: Kavak Mexico DubaiJob Summary:We are seeking a highly skilled and experienced Front Desk Associate to join our team at Kavak Mexico Dubai. As a Front Desk Associate, you will be the first point of contact for our clients and visitors, providing exceptional customer service and ensuring a positive...


  • Dubai, Dubai, United Arab Emirates Accor- North & Central America Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Accor North & Central America. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless experience for all visitors.Key ResponsibilitiesGuest ServiceProvide...


  • Dubai, Dubai, United Arab Emirates Ghaya Grand Hotel Full time

    Job Summary:We are seeking a highly skilled and customer-focused Hotel Front Desk Representative to join our team at Ghaya Grand Hotel. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Registration: Verify guest...


  • Dubai, Dubai, United Arab Emirates Bin Ham Group Full time

    Job Summary:We are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Bin Ham Group. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Check-in and Check-out: Efficiently and...


  • Dubai, Dubai, United Arab Emirates Royal View Hotel Full time

    Job Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Royal View Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Reception: Greet guests...


  • Dubai, Dubai, United Arab Emirates OCS Facilities Management Full time

    We are seeking a skilled and professional Receptionist to join our team at OCS Facilities Management, a leading provider of facilities management services.Key Responsibilities:• Provide exceptional customer service to guests and clients, ensuring a positive and welcoming experience.• Manage front desk operations, including check-in, check-out, and room...


  • Dubai, Dubai, United Arab Emirates Accor Full time

    **Job Summary**Accor is seeking a highly skilled and experienced Hotel Front Desk Coordinator to join our team. As a key member of our front office team, you will be responsible for ensuring that our guests receive exceptional service and have a memorable stay with us.**Key Responsibilities****Evaluate and Coordinate Guest Experience**: Evaluate the daily...


  • Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full time

    About IHG Hotels & ResortsWe are a global hospitality company with a diverse portfolio of over 6,000 hotels across nearly 100 countries. Our brands range from luxury to economy, including InterContinental, Holiday Inn, Crowne Plaza, and Kimpton Hotels.Job SummaryWe are seeking a highly motivated and experienced Duty Manager to lead our hotel operations. As a...


  • Dubai, Dubai, United Arab Emirates Abu Dhabi National Hotels Full time

    Job SummaryWe are seeking a highly skilled and experienced Front Office Manager to join our team at Abu Dhabi National Hotels. As a key member of our hotel operations team, you will be responsible for ensuring exceptional customer service, managing front desk operations, and supervising a team of front desk staff.Key ResponsibilitiesGuest Services and Front...


  • Dubai, Dubai, United Arab Emirates Mövenpick Hotels & Resorts Full time

    Key ResponsibilitiesProvide exceptional service to guests, ensuring a warm and welcoming experienceTake initiative to add a personalized touch to each guest's stayPromote hotel facilities and services, identifying opportunities to enhance the guest experience through upsellingRequirementsMinimum 1 year of experience as a Front Desk Associate in a 5-star...


  • Dubai, Dubai, United Arab Emirates Rotana Hotels Full time

    We are seeking a highly motivated and customer-focused Front Desk professional to join our team at Rotana Hotels. As a Front Desk Agent, you will play a key role in ensuring our guests have a memorable experience.Key Responsibilities:Provide Exceptional Guest Service: Deliver prompt, courteous, and efficient service to all guests, achieving a high level of...