Sales Support Manager

3 weeks ago


Dubai, Dubai, United Arab Emirates One&Only Resorts Full time
Role Overview

As a Sales Support Manager, you will play a pivotal role in enhancing our customer engagement and driving sales success.

Key Responsibilities
  • Customer Engagement: Interact with clients to provide tailored quotes and negotiate pricing for various stay options, including transient, long-term, and group bookings.
  • Account Management: Develop and sustain a diverse portfolio of accounts, ensuring meticulous record-keeping in our systems to deliver personalized service.
  • Market Insight: Continuously analyze the market landscape, keeping abreast of industry trends to effectively position our offerings against competitors.
  • Sales Strategy: Implement strategic sales tactics during negotiations, while maximizing opportunities to enhance the guest experience through upselling techniques.
  • Service Excellence: Prioritize prompt and attentive handling of all client requests, reflecting our unwavering commitment to exceptional service standards.
  • Customer Loyalty: Foster customer loyalty by consistently surpassing expectations and embodying the ethos of the One&Only brand in every interaction.
  • Relationship Building: Nurture client relationships to stimulate account growth, including organizing site visits and participating in client entertainment activities.
  • Corporate Collaboration: Engage proactively with corporate clients and MICE agencies through dedicated sales outreach.


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