Assistant Outlet Manager

1 week ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Rotana Hotels & Resorts Full time
Job Description

**Job Summary:**

We are seeking a highly skilled and experienced Assistant Outlet Manager to join our team at Rotana Hotels & Resorts. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our outlets, while maintaining the highest standards of quality and customer service.

Key Responsibilities:

  • Schedule Management: Prepare and manage schedules for all employees, ensuring adequate manpower at all times, in accordance with the outlet's forecast and manning guide.
  • Outlet Maintenance: Ensure the proper maintenance and cleanliness of all areas within the assigned outlet, adhering to hotel standards and health codes.
  • Promotions and Purchasing: Collaborate with the Outlet Manager to plan and execute promotions, beverage purchases, and pricing strategies, ensuring alignment with hotel objectives.
  • Sanitation and Quality: Ensure that all areas within the outlet meet the highest standards of sanitation and quality, in accordance with hotel standards and health codes.
  • Operational Supervision: Supervise the daily operation of the outlet, ensuring that all activities are conducted in accordance with hotel standards and policies.
  • Training and Development: Identify training needs and propose training programs in collaboration with the Outlet Manager, to ensure that all team members have the necessary skills to deliver exceptional customer service.
  • Equipment Management: Ensure the correct handling and maintenance of equipment, minimizing breakages and losses.

Requirements:

  • Proven experience in a similar role within the hospitality industry.
  • Excellent leadership and communication skills.
  • Ability to work effectively in a fast-paced environment.
  • Strong attention to detail and organizational skills.
  • Ability to maintain confidentiality and handle sensitive information.

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