Restaurant Operations Manager
7 days ago
Job Summary
We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Anantara Hotels, Resorts And Spas. As a key member of our management team, you will be responsible for ensuring the smooth operation of our restaurant department, driving revenue growth, and delivering exceptional guest experiences.
Key Responsibilities
- Training and Development
- Work closely with the hotel's training manager to identify training needs and develop customized training programs for department employees.
- Support the development of departmental trainers to enhance hotel service levels and implement a daily departmental training program.
- Revenue Growth and Cost Control
- Collaborate with the restaurant manager to achieve departmental budget goals by optimizing sales revenue and controlling costs.
- Business Planning and Forecasting
- Accurately forecast business demands to ensure efficient staffing and food production.
- Guest Experience and Quality
- Ensure the efficient scheduling of management and team members in the outlet.
- Supervise the accurate time control system for team members.
- Maintain outlet safety and sanitation standards at all times.
- Leadership and Team Management
- Train subordinate managers and supervisors in effective coaching and counseling techniques.
- Implement a progressive discipline process.
- Inter-Departmental Collaboration
- Promote positive inter-departmental relations through candid communication and cooperation.
- Asset Management
- Be responsible for the asset management of all outlet property and facilities.
- Conduct regular preventative maintenance inspections.
- Communication and Teamwork
- Work closely with the Banqueting department to support all requested functions.
- Leadership by Example
- Lead by example through a hands-on approach to motivate team members to excel.
Requirements
- Education
- High School diploma.
- Experience
- Previous experience in the same position for at least 1 year.
- Skills and Qualifications
- Luxury hotel experience is a must.
- Passion for excellent service.
- Excellent team player and great communication skills.
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