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Food and Beverage Service Supervisor
2 months ago
About this role:
Hilton Hotels is seeking a highly skilled Food and Beverage Guest Service Supervisor to join our team. As a Food and Beverage Guest Service Supervisor, you will be responsible for ensuring that our guests receive exceptional service and have a memorable experience at our hotel.
Key responsibilities:
- Lead by example: Demonstrate a positive attitude and provide excellent customer service to our guests.
- Manage food and beverage operations: Oversee the preparation and service of food and beverages to ensure that they meet our high standards.
- Supervise team members: Train, motivate, and evaluate the performance of our food and beverage team members to ensure that they are providing exceptional service to our guests.
- Monitor and control costs: Manage food and beverage costs to ensure that they are within budget.
- Improve processes: Identify areas for improvement and implement changes to increase efficiency and productivity.
Requirements:
- Previous experience: A minimum of 1 year of experience in a food and beverage supervisory role.
- Excellent communication skills: Ability to communicate effectively with guests, team members, and management.
- Leadership skills: Ability to lead and motivate a team to achieve exceptional results.
- Problem-solving skills: Ability to analyze problems and implement solutions to improve processes and increase efficiency.