Dining Service Professional

4 weeks ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

Job Summary:

We are seeking a highly skilled and experienced Dining Service Professional to join our team at AccorHotel. As a key member of our Food and Beverage department, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities:

  • Provide courteous and professional service to guests at all times, adhering to our hotel's F&B operation standards and manual.
  • Undertake reasonable tasks and secondary duties as assigned by your direct supervisor or manager.
  • Perform opening and closing procedures for the respective outlet as assigned.
  • Have a thorough understanding and knowledge of all food and beverage items in the menu and the ability to recommend Food & Beverage combinations and upsell alternatives.
  • Provide high standards of quality and efficient/friendly service as per Standard Operational Procedures.
  • Ensure the respective outlet and surrounding area are kept clean and organized at all times.
  • Handle guest enquiries in a courteous and efficient manner.
  • Establish a rapport with guests, maintaining good customer relationships.
  • Monitor operating supplies and reduce spoilage and wastage.
  • Report guest complaints or problems to outlet supervisor/Assistant Manager and Manager if no immediate solution can be found and assure follow-up with guests.
  • Assist in carrying out monthly/quarterly/bi-yearly/yearly inventory of operating equipment.
  • Be entirely flexible and adapt to rotate within the different sub-sections of the F&B Department or any other Department of the hotel as assigned.
  • Carry out any other reasonable duties as assigned by the Head Waiter/Assistant Manager and supervisor.

Remote Work: No

Employment Type: Full-time



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