Hospitality Service Coordinator
6 days ago
We are seeking a highly skilled and courteous Guest Relations Officer to join our team at Sofitel. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests and ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Guest Service: Provide friendly, smooth, and courteous service to guests at all times, responding promptly to all requests and inquiries.
- Personalized Experience: Take the initiative to add a personalized touch to each guest's experience, making them feel valued and appreciated.
- Complaint Resolution: Resolve guest complaints and requests in a timely and professional manner, liaising with the relevant department to ensure prompt follow-up and reporting to supervisors.
- Message Conveyance: Check and convey messages to guests in a timely and efficient manner.
- Arrival List Review: Review arrival lists to welcome guests and ensure a smooth check-in process.
- Welcome Folder Preparation: Assist in preparing welcome folders with collateral, such as room service menus.
- Amenity Information: Provide guests with information about our amenities and services, promoting a positive experience.
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Hospitality Services Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full timeRole OverviewThe Guest Relation Executive plays a crucial role in ensuring an exceptional experience for all guests at Sunset Hospitality Group. This position involves a variety of responsibilities aimed at creating a welcoming atmosphere and fostering positive relationships with patrons.Key ResponsibilitiesWelcome Guests: Warmly greet guests and guide them...
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Hospitality Services Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Grand Hyatt Full timePosition OverviewThe Hospitality Services Coordinator plays a crucial role in ensuring the seamless and effective management of the Reception area within the Grand Hyatt Hotel.Key Responsibilities- Facilitate the smooth operation of front desk services.- Provide exceptional customer service to enhance guest experiences.- Collaborate with team members to...
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Hospitality Services Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Grand Hyatt Full timePosition OverviewThe Hospitality Services Coordinator plays a crucial role in ensuring the seamless and effective operation of the Reception area within the Grand Hyatt Hotel. This position is vital for maintaining high standards of guest satisfaction and operational efficiency.Key Responsibilities- Facilitate the smooth functioning of the Reception by...
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Hospitality Services Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeOverviewWe are seeking a dedicated Hospitality Services Coordinator to enhance the experience of our esteemed guests at JUMEIRAH. This role is pivotal in ensuring that our visitors receive exceptional service from the moment they arrive.Key ResponsibilitiesGuest Interaction: Present a welcoming demeanor to arriving guests and provide service in accordance...
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Hospitality Services Director
6 days ago
Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full timeJob SummaryWe are seeking a highly skilled and experienced Lounge Operations Manager to join our team at Sunset Hospitality Group. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our lounge, ensuring that all aspects of the business are running smoothly and efficiently.Key ResponsibilitiesLeadership...
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Hospitality Services Coordinator
6 days ago
Dubai, Dubai, United Arab Emirates Rotana Hotels & Resorts Full timeJob Summary: We are seeking a highly organized and detail-oriented Food and Beverage Operations Coordinator to join our team at Rotana Hotels & Resorts.Key Responsibilities:Assist in controlling and analyzing quality levels of products and services, guest satisfaction, merchandising, and marketing initiatives.Handle all incoming and outgoing food and...
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Hospitality Services Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Swissôtel Al Maqam Makkah Full timePosition OverviewAs a Hospitality Services Coordinator, you will play a crucial role in ensuring a seamless experience for our esteemed staff members at Swissôtel Al Maqam Makkah. Your commitment to providing exceptional service will contribute to a welcoming and organized environment.Key ResponsibilitiesDeliver Outstanding Service: Provide courteous and...
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Hospitality Services Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Full timePosition OverviewThe Guest Relation Officer plays a pivotal role in ensuring that all visitors receive a warm welcome and exceptional service throughout their stay.Key ResponsibilitiesProvide a friendly and efficient check-in experience for guests, addressing their inquiries and managing their accounts with professionalism.Proactively create memorable...
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Hospitality Service Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Full timeRole OverviewThe Guest Relation Officer is responsible for ensuring a memorable experience for all visitors at Novotel. This role involves:Greeting guests warmly, facilitating the check-in process, addressing inquiries, and managing billing procedures while delivering outstanding service.Taking proactive steps to create a tailored experience for each...
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Guest Services Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full timePosition OverviewThe Guest Relation Executive is responsible for delivering exceptional service to our esteemed guests at Sunset Hospitality Group. This role requires a proactive approach to ensure that every guest feels welcomed and valued.Key ResponsibilitiesWelcome Guests: Warmly greet guests and guide them to their tables, providing a tailored...
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Senior Hospitality Supervisor
6 days ago
Dubai, Dubai, United Arab Emirates Emaar Hospitality Group Full timeJob DescriptionWe are seeking a highly skilled and experienced Senior Hospitality Supervisor to join our team at Emaar Hospitality Group. As a key member of our front-of-house operations, you will be responsible for delivering exceptional service to our guests and ensuring a seamless dining experience.Key Responsibilities:Guest Service: Provide outstanding...
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Guest Services Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full timeKey Responsibilities:• Oversee the waiting list and collaborate with the Reception Team.• Provide suitable seating arrangements for guests.• Manage and document customer dining reservations.• Prepare dining areas and coordinate reservation setups.• Ensure timely and accurate fulfillment of all orders.• Maintain cleanliness and organization of...
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Senior Hospitality Supervisor
4 days ago
Dubai, Dubai, United Arab Emirates Emaar Hospitality Group Full timeJob SummaryWe are seeking a highly skilled and experienced Senior Hospitality Supervisor to join our team at Emaar Hospitality Group. As a key member of our front-of-house team, you will be responsible for delivering exceptional service to our guests and ensuring a positive dining experience.Key ResponsibilitiesGuest Service: Provide exceptional service to...
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Head Hostess
5 days ago
Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full timeAbout Sunset Hospitality GroupSunset Hospitality Group is a leading multinational lifestyle hospitality company, with a diverse portfolio encompassing upscale hotels, fine dining restaurants, exclusive beach clubs, trendy nightclubs, state-of-the-art fitness centers, and more.With a presence in 17 countries, Sunset Hospitality Group is committed to...
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Event Planning Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full timePosition Overview:The Events Coordinator plays a pivotal role in ensuring the seamless execution of various events. This position involves a comprehensive understanding of client needs and the ability to manage all aspects of event logistics.Key Responsibilities:Understand and clarify the client's requirements and expectations for each event.Oversee all...
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Hospitality Operations Coordinator
6 days ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeJob OverviewTalent Pal is seeking a highly motivated and detail-oriented Guest Services Intern to join our team. As a Guest Services Intern, you will have the opportunity to gain hands-on experience in the exciting world of hotel management and develop valuable skills in customer service, communication, and problem-solving.Key ResponsibilitiesAssist in the...
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Housekeeping Attendant
6 days ago
Dubai, Dubai, United Arab Emirates Sunset Hospitality Group Full timeJob Summary:We are seeking a highly motivated and detail-oriented Housekeeping Attendant to join our team at Sunset Hospitality Group. As a key member of our housekeeping team, you will be responsible for maintaining the cleanliness and organization of our facilities, ensuring a safe and healthy environment for our guests and...
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Hospitality Service Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Shangri-La Group Full timeJoin Our Team as a Hospitality Service SpecialistAt Shangri-La Group, we are dedicated to providing exceptional experiences for our guests. As a Hospitality Service Specialist, you will play a vital role in ensuring the seamless operation of our dining services.Key Responsibilities:Assist in the daily management of the Lobby Lounge restaurant.Deliver...
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Hospitality Service Associate
5 days ago
Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full timeJob SummaryWe are seeking a skilled and dedicated Hospitality Service Associate to join our team at Grand Hyatt Dubai. As a key member of our Bars/Restaurants/Outlets team, you will be responsible for providing exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.Key ResponsibilitiesProvide attentive and personalized...
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Hospitality Services Representative
4 weeks ago
Dubai, Dubai, United Arab Emirates Grand Hyatt Full timePosition OverviewThe Hospitality Services Representative plays a crucial role in ensuring the seamless and effective operation of the reception area within the Grand Hyatt's Hotel Residence Division.Key Responsibilities- Facilitate smooth guest check-in and check-out processes.- Address guest inquiries and provide exceptional customer service.- Collaborate...