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Hospitality Services Representative

3 months ago

Dubai, Dubai, United Arab Emirates Grand Hyatt Full time
Position Overview
The Hospitality Services Representative plays a crucial role in ensuring the seamless and effective operation of the reception area within the Grand Hyatt's Hotel Residence Division.

Key Responsibilities
- Facilitate smooth guest check-in and check-out processes.
- Address guest inquiries and provide exceptional customer service.
- Collaborate with team members to enhance guest experiences.

Qualifications
- A relevant degree or diploma in Hospitality or Tourism Management is preferred.
- A minimum of 2 years of experience in hotel residence operations is required.
- Strong customer service, communication, and interpersonal skills are essential for success in this role.

We are looking for a dedicated professional who is committed to delivering outstanding service and creating memorable experiences for our guests.