Healthcare Access Manager Gulf

6 months ago

Dubai, United Arab Emirates Pfizer Full time

:
The Healthcare Access Manager (HAM) - Insurance is a customer facing role with an extension of market access, engaging with payers, institutions, HCPs and other key stakeholders to deliver value-based messages* of Pfizer medicines and enhance access through affordability programs and innovative healthcare solutions and partnerships.

POSITION RESPONSIBILITIES:

- Establishes relationships with key stakeholders and decision makers to understand payers’ unmet needs and coordinate commercial & access long-term business objectives to maximize access.
- Create a customized value proposition, based on a deep understanding of payer needs to secure access for new product launches, formulary inclusions, value added programs (e.g. disease awareness and education), and/or commercial agreements.
- Develop and operationalize the approved public policy plan or healthcare initiatives for assigned disease area in both government and private sectors - engage stakeholders e.g., Ministries, State Government, state Health Directors, payors, Institutions, NGO, Insurance

ROLE RESPONSIBILITIES:

- Leads interactions with assigned sub-national private payers / insurers to establish and build strong long-term relationships beyond portfolio access.
- Responsible for pricing and non-pricing proposals for assigned sub-national payer accounts to achieve formulary inclusion of Pfizer products.
- Develops and execute an annual strategic account plan for assigned sub-national payer accounts with, product-specific and relationship building targets, adjusting as needed based on progress.
- Arranges and realizes payer engagement plans to achieve the defined strategic goals in alignment with Access and Value.
- Brings insights on payer needs, interests, and decision-making process to support the Access and Value Product Strategist in the development of the local strategy.
- Coordinates with Access & Value Product Strategist to achieve formulary inclusion of Pfizer products in assigned sub-national payer accounts.
- Negotiates on behalf of Pfizer to enable portfolio access achieving win-win solutions with payers.
- Optimizes portfolio offer in assigned sub-national payer accounts by developing and implementing innovative contracts.
- Arranges educational events between payers and KOLs, advisory meetings and other interactions to achieve strategic goals.
- Anticipates, mitigates, and manages risks to both Pfizer and assigned sub-national payer accounts.
- Collaborates with any other Pfizer platform and support functions as well as field colleagues to ensure alignment and consistency in approach and messages regarding assigned sub-national payer accounts.
- Accountable for advancing new projects which expand private insurance partnerships.
- Proactive management of Insurance landscape
- Data driven insights based on insurance claims

Key Deliverables/Metrics:

- Supports the development and implementation of strategies tailored to assigned sub-national payer accounts, with product-specific and relationship building goals
- Maintains a database of pricing and access offers, performance, and competitive intelligence for assigned sub-national payer accounts to enable gathering of historical insights and inform successful future access strategies
- Accelerate access timelines of Pfizer breakthrough in the main accounts.
- UAE - Private Insurance initiatives and regulations
- Gulf - Insurance launch phase planning and strategy for portfolio
- Gulf - Planning for LOE insurance strategy
- Gulf - Aligning with Patient Affordability and Experience frameworks
- Gulf - Insights on the patient flow and insurance schemes
- Gulf - Accountable for managing the vendor insurance coordinator
- Oman, Kuwait, Bahrain, Qatar - Shape the new landscape for Insurance
- Gulf - Cross TA strategy for new brands Like RD, Oncology, Vaccines and I&I
- Mapping the insurance landscape and future plans

ORGANIZATIONAL RELATIONSHIPS
- Reports to H&V
- Connection to SMEs - Proactive
- Works in close colaboration with Patient Outcomes & Experience, Marketing, Medical Affairs, Sales/Commercial/Tender Team, Health &Value, Global Commercial Operations, Customer Analytic and Insights, Pfizer Global Supply and Finance.

FINANCIAL ACCOUNTABILITY/RESOURCES MANAGED
- Supervision:_None
- Geographic Scope Gulf markets (UAE, Kuwait, Oman,Qatar and Bahrain)

EDUCATION AND EXPERIENCE
- Bachelor’s degree in Healthcare science (or equivalent)/Business Management degree is an advantage.
- Minimum of 5 years of sales and commercial experience in pharmaceutical industry is required.
- 1- 2 years Key account management experience or successful completion of development assignment in key account management or Health & Value is an advantage
- Multiple Therapeutic Area experience is an advantage.
- Experience of local laws & regulations and reimbursement process is preferred.
- Proficient in written and spoken English, Arabic is an advantage.

TECHNICAL SKILLS REQUIREMENTS
- Market Access and In

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