Customer Coordinator

6 days ago


Dubai, United Arab Emirates You Baby Studio Full time

You+Baby Studio is growing Our family photography studio is looking for a **Customer Coordinator** in Dubai. In this role, you’ll guide clients every step of the way, from their initial booking to the final follow-up, ensuring a smooth and enjoyable experience.

If you’re service-minded, organized, and love working with people, let’s talk

**Key Responsibilities**:

- Act as the main point of contact between clients and the studio team (photographers, retouchers, etc.)
- Ensure the studio is fully prepared for each session, including managing inventory, setting up equipment, and organizing decor
- Schedule and manage bookings efficiently, avoiding conflicts and optimizing the studio’s calendar
- Process payments and prepare invoices
- Engage with clients proactively, providing assistance as needed
- Address any issues or client concerns on the spot with professionalism and tact
- Support photographers by helping manage client interactions during sessions
- Ensure clients feel valued and supported throughout their experience with us

**Requirements**:

- Minimum of 1 year in a customer service role, ideally in hospitality
- Fluent in English
- Strong typing skills and high attention to detail
- Computer skills and administrative accuracy
- Excellent communication and organizational skills
- Team-oriented with a flexible approach to scheduling, including weekends and holidays

**What We Offer**:

- Opportunity for career growth in a company
- Professional development and creative freedom
- Company-provided visa and medical insurance
- 30 days of annual leave
- Competitive salary based on experience
- 6-day work week with a conditional day off every two weeks

We look forward to welcoming a new team member who is ready to make an impact. If you’re interested, please send us your resume, and we’ll reach out if your profile fits our needs

**Experience**:

- Customer Service: 2 years (required)

**Language**:

- English (required)


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