Customer Coordinator- Dubai Municipality

3 months ago


Dubai, United Arab Emirates AL MUTAKAMELA Full time

**Customer Cordinator Responsibilities**:

- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**
- Bachelor's degree.
- Experience required, specifically in handling Dubai municipality customers.
- Must have previous customer database
- Preferably **English**, any other language is a bonus.
- Basic computer skills.
- Salary will be offered on spot.

Pay: From AED1.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



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