Customer Relationship Coordinator
6 months ago
PROMTLY LOOKING FOR 2 FEMALE CANDIDATE ONLY AVAILABLE TO START IMMEDIATELY
The Customer Relationship Coordinator plays a crucial role in managing and maintaining positive relationships between the company and its customers. She serves as a primary point of contact for customers, providing assistance, resolving issues, and ensuring overall customer satisfaction. This position requires strong communication skills, attention to detail, and the ability to multitask effectively.
1. Serve as the main point of contact for customers, addressing inquiries, resolving complaints, and providing exceptional customer service.
2. Coordinate and manage customer accounts, ensuring accurate and up-to-date information is maintained in the company's CRM system.
3. Collaborate with internal teams, such as housekeeping, marketing, and operations, to ensure seamless customer interactions and to identify opportunities for cross-selling or upselling.
4. Proactively reach out to customers to gather feedback, assess satisfaction levels, and identify areas for improvement.
5. Assist in the development and implementation of customer retention strategies, including loyalty programs, personalized communication, and customer outreach initiatives.
6. Monitor customer interactions and trends to identify potential issues or areas of improvement, and escalate them to the appropriate departments.
7. Provide training and support to customer service representatives, ensuring consistent and high-quality customer interactions.
8. Drive membership sales by actively promoting and communicating the benefits of membership programs to existing and prospective customers.
**Requirements**:
1. Bachelor's degree in business, marketing, or a related field (or equivalent work experience).
2. Proven experience in a customer service or customer-facing role, with a track record of providing exceptional service and maintaining strong customer relationships.
3. Strong communication and interpersonal skills, with the ability to engage with customers effectively and internal teams.
4. Proficiency in using CRM software and other customer management tools.
5. Excellent organizational skills and the ability to prioritize tasks in a fast-paced environment.
6. Analytical mindset with the ability to gather and interpret customer data to drive decision-making and improve customer experiences.
7. Flexibility and adaptability to meet changing customer needs and organizational priorities.
8. Problem-solving skills and the ability to handle challenging customer situations with empathy and professionalism.
**Benefits**:
Competitive Salary:
- Competitive salary package commensurate with qualifications and experience
F&B Discount:
- 50% discount at the gym's café "The DOSE" for all food and beverages items produced in house
Full Access to SEVEN's Gym & Classes:
- Full access to SEVEN's state-of-the-art gym facilities and a wide range of fitness classes
Provided Uniform:
- Provided uniform for work, ensuring a professional and consistent appearance
UAE Employment benefits:
- UAE Limited Labour Visa for 2 years (with the option to extend)
- Medical insurance coverage
- 30 days of annual leave
- Yearly flight tickets to home country
Employee Recognition & Rewards:
- Recognition programs in place to acknowledge and reward exceptional performance and achievements
Performance-based Incentives
- Eligibility for performance-based bonuses or incentives based on individual and/or team achievements.
-
Customer Relationship Officer
3 months ago
Dubai, United Arab Emirates Dance Infinity Performing Arts Full timeDance Infinity Performing Arts seeks a customer relationship officer to join our expanding team. The Customer Relationship Officer is responsible for coordinating and administrating the entire customer lifecycle. The role will focus on providing an exceptional customer service experience for families by creating positive engagement and facilitating organic...
-
Customer Relationship Executive
6 months ago
Dubai, United Arab Emirates PERFECT TECHNICAL WORKS & LANDSCAPING LLC Full timeJob Title: Customer Relationship Executive (Arabic Speaker) - Landscaping Company **Job Description**: We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Relationship Executive. As an Arabic speaker, you will play a crucial role in maintaining excellent relationships with our Arabic-speaking clients within the...
-
Customer Relationship Officer
4 weeks ago
Dubai, United Arab Emirates Stallion HR Solutions Full time**Key Responsibilities**: - **Customer Engagement**: Serve as the main point of contact for assigned clients, addressing inquiries, concerns, and providing ongoing support to ensure customer satisfaction. - **Account Management**: Develop and maintain strong, long-term relationships with key customers, ensuring their needs are consistently met and...
-
Customer Relationship Officer
4 months ago
Dubai, United Arab Emirates ADIB - Abu Dhabi Islamic Bank Full timeCustomer Relationship Officer **Role: Customer Relationship Officer** **Location: Dubai - Al Qusais Branch** **ROLE PURPOSE**: Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and...
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates Abu Dhabi Islamic Bank Full timeCustomer Relationship Officer **Role **:Customer Relationship Officer **Location**: Dubai **Role Purpose**: Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational service...
-
Customer Relationship Manager
6 months ago
Dubai, United Arab Emirates Zurich Insurance Group Full timeCustomer Relationship Manager **Job Summary** Zurich Workplace Solution is the region's leading end-of-service benefits provider operating in the Dubai International Financial Centre (DIFC) and is responsible for managing the DEWS (Defined End of Service Benefits) scheme. The DEWS scheme is a mandatory savings plan that provides end-of-service benefits to...
-
Customer Relationship Manager
6 months ago
Dubai, United Arab Emirates Zurich Insurance Full time**Job Summary** - Zurich Workplace Solution is the region's leading end-of-service benefits provider operating in the Dubai International Financial Centre (DIFC) and is responsible for managing the DEWS (Defined End of Service Benefits) scheme. The DEWS scheme is a mandatory savings plan that provides end-of-service benefits to employees in compliance with...
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates Liwa Gate Full time**Job Title**: Customer Relations Officer (Femalé Only) **Company**: Liwa Gate **Location**: Office 305, UAE Red Crescent Building, Garhoud, Dubai **Walk-in Interview Date**: April 22nd, 11:00 AM - 3:00 PM **Emergency Contact**: Mr. Zohaib, +971 50 215 0358 (WhatsApp Only) Liwa Gate, a leading company based in Dubai, is seeking a dynamic and...
-
Customer Relationship Manager
4 months ago
Dubai, United Arab Emirates Condor Group Full time**Job Summary**: **Key Responsibilities**: - Develop and maintain strong relationships with key clients in the real estate development sector. - Oversee and manage sales, operations, handover and post-sale teams to ensure seamless service delivery and customer satisfaction. - Act as the main point of contact for clients, addressing their needs and resolving...
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates FinHub Financing Broker Full timeWe are looking for Sales Professionals for bank in UAE to sell banking products. Product **:Personal Loan** Salary : Up to AED 5K Based on experience (Fixed salary ) Experience **:1+ Years of Experience in Direct Sales of Personal Loans / Credit Cards In UAE**. Location **:Dubai** **Key Responsibilities**: 1. **Prospecting and Lead Generation**:...
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates FinHub Financing Broker Full timeWe are looking for Sales Professionals for bank in UAE to sell banking products. Product **:Personal Loan** Salary : Up to AED 5K Based on experience (Fixed salary ) Experience **:1+ Years of Experience in Direct Sales of Personal Loans / Credit Cards In UAE**. Location **:Dubai** **Key Responsibilities**: 1. **Prospecting and Lead Generation**:...
-
Customer Relationship Manager
3 months ago
Dubai, United Arab Emirates GS Solutions Group of Inc. Full time**Key Responsibilities**: **Relationship Management**: - Develop and nurture long-term relationships with key clients and stakeholders. - Act as the primary point of contact for client inquiries and issues. **Customer Insights**: - Gather and analyze customer feedback to identify trends and areas for improvement. - Utilize data to develop strategies that...
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates TACB LLC Full timeWe are looking for Sales Professionals for bank in UAE to sell banking products. Product **:Personal Loan & Credit Card** Salary : Up to AED 5K Based on experience (Fixed salary ) Experience **:1+ Years of Experience in Direct Sales of Personal Loans / Credit Cards In UAE**. Location **:Dubai** **Key Responsibilities**: 1. **Prospecting and Lead...
-
Customer Relationship Officer
6 months ago
Dubai, United Arab Emirates Abu Dhabi Islamic Bank Full timeCustomer Relationship Officer - Floater **Role **:Customer Relationship Officer **Location**: Dubai **Role Purpose**: Managing products and service function to ensure the delivery of quality service to customers, while projecting the warm image of ADIB, maintenance of operational controls and continuous improvement in financial services and operational...
-
Customer Relationship Executive
2 months ago
Dubai, United Arab Emirates BELLBOTTOM Corporate Services Provider CSP EST. Full timeWE ARE HIRING FOR THE POSITION OF CUSTOMER RELATIONSHIP EXECUTIVE. QUALIFICATION: - Good communication skills. - Handling onboarding clients. - Manage customer interactions, inquiries across various channels. **Job Types**: Full-time, Permanent Pay: AED2,500.00 - AED3,000.00 per month
-
Customer Relationship Manager
6 months ago
Dubai, United Arab Emirates Global Business Pro Service LLC Full timeThe job responsibilities of a Customer Care Manager Customer Service Leadership: Leading and managing a team of customer service representatives to ensure high-quality customer interactions and satisfaction. Customer Support Strategy: Developing and implementing a customer support strategy that aligns with the company's goals and objectives. Customer...
-
Customer Relationship Manager
1 week ago
Dubai, United Arab Emirates Global ME Recruitment Network Full timePosition: CRM (Customer Relationship Manager) - REAL ESTATE Location: Dubai Industry: Real Estate Exp: Min 2 yrs experience working for a Real Estate firm in a similar firm. Qualification: Bachelors degree or equivalent Good communication and written skills Job Responsibilities: Responsibilities Manage and update CRM system with client information Track and...
-
Customer Relationship Management
2 weeks ago
Dubai, United Arab Emirates FF SOLUTIONS Full time**_Job Description_**: _- Provide personalized customer service and increase business relationships_ _- Manage requests through systems_ _- Coordinate and interact with different areas of the business_ _- Review purchase orders_ _- Coordinate and review transported materials and ensure they meet requirements_ _- Manage and control quality claims and...
-
Customer Service Executive and Coordination
6 months ago
Dubai, United Arab Emirates Mastermind Advertising Full timeJob Description: Customer Service Executive and Coordination for Advertising Agency Position Overview: As a Customer Service Executive and Coordinator in our advertising agency, you will be responsible for managing client relationships, ensuring high-quality customer service, and facilitating coordination among various teams to execute advertising campaigns...
-
Customer Relationship Manager
2 months ago
Dubai, United Arab Emirates TRUST HIRING Full time**Key Responsibilities**: - **Guest Relationship Management**: - Develop and maintain personalized relationships with VIP guests, regular visitors, and high-value clients. - Ensure guests' preferences, special requests, and needs are captured and communicated across departments for seamless service. - Anticipate guests’ needs and proactively offer...